Contempora - Bilocale Luminoso con Balcone - Duomo - B52

Very Good
Traveller Type: Traveling as Couple
  : Great location- a short walk to the Duomo. Very clean and accessible. Staff were great and helpful. Nice and quiet and felt safe.
  : Facilties- only one pillow per person. Got there late at night so no shops open and there was no basics like coffee or sugar.

Wonderful
Traveller Type: Traveling as Couple
  : Attractive decor, functional, clean, central. Luca was available to provide assistance when we needed it.
  : It was perfect

Wonderful
Traveller Type: Business Traveler

Fair
Traveller Type: Traveling as Couple
  : the location, the staff, the size of the apartment
  : It wasnt clean. we found plaster in the sofa and the sheets has little holes.the neighbors have a dog that yells for hours at night.

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Solo Traveler
  : Located about 10 minutes walk from Duomo. Clean and cozy.
  : There were no coffee equipment as mentioned. Stuff tried to enter the room at 10.14 even though my check out was at 10.30 and they had the audacity to send me an extra message informing me I had to leave the room which i would have done either way. Also the check in was supposed to be at 15.00 and about 15 minutes prior they informed me that the last guest had left the room in a mess so my check in would be delayed. It is really sad that I had the understanding on my arrival but they had to be so rude at my departure. I have everything in message proof. Also about one month after my stay I still have not been reimbursed the deposit for guaranty (3 nights/350) which they informed me would be in my account about 14 business days after my check out which was on the 26/04. After contacting my bank they informed me that the accommodation had not processed any release of the amount so I have to wait for it to be made manually by my bank. In sum, the room was really nice, but the customer service was pretty disrespectful.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:
  : It has almost everything we needed and anything else we could ask the concierge
  : Not enough plug sockets for modern life. Would benefit from rails in the bathroom for towels

Very Good
Traveller Type: Business Traveler
  : Nice, clean and comfortable newly equipped appartment.
  : Shower would deserve better maintenance - shower hose has its best time over and lower part of shower door should be given more cleaning attention

Disappointing
Traveller Type: Traveling as Couple
  : Location
  : Poor customer service