Bilbao Apartamentos Atxuri

Wonderful
Traveller Type:
  : Very modern and clean apartment equipped with everything we needed.
  : The neighbourhood is a bit dodgy but nothing bad happened and it was quiet during the night.

Wonderful
Traveller Type:
  : the location and the sizes of the rooms
  : Nothing

Very Poor
Traveller Type: Business Traveler
  : Convenient location a few minutes walk from the old town. Building and apartment was clean. Housekeeping and maintenance team very helpful, professional and pleasant.
  : Very overpriced and disappointing. We were here for a conference and the price shot up by 9 times the usual daily rate during our 6 night stay and was not value for money. The apartment needs upgrading and is very dated and dingy with only very basic furnishings and supplies. We only had one tiny lamp for our 2 bedroom apartment. There wasnt enough toilet paper or any basic little supplies like tea/coffee, which is not acceptable when charging 580 per night. The shower is dated and the shower doors do not function efficiently. The washing machine broke and leaked twice which fortunately we were resident at the time and able to contact maintenance otherwise the apartment would flood. The reception desk was non existent and rarely found in the office even though its supposed to be manned all day. We repeatedly asked for several days for another key because we only received one in the lock box at the front door when we arrived and we needed two keys for our family as we are on different work schedules and it took 4 days for another key to be given to us. We met many other guests who were at the same conference and they all complained about the over pricing and the low value for money and lack of basic amenities. Kitchen and bathroom need an overhaul, apartment requires completely repainted, and furnishings replaced.

Good
Traveller Type:
  : Nice clean apartment - perfect for four to six people. Very nice employees.
  : Hot water didnt work a couple of times, but I think we were just unlucky. The bathroom door could also not be closed nor locked. First time the hot water got fixed then it didnt work anymore. But the employees were very kind and offered us other solutions. Unfortunately the wifi really doesnt work at all. There was no connection for any of our phones in the apartment.