Sofia Hotel - All Inclusive

Very Good
Traveller Type: Traveling as Couple
  : The hotel has a bit of everything. Beach bar with soft drinks and sunbeds included. I really appreciated the guy handling the sunbeds whi took care not to reserve sunbeds in advance by anyone who would just place their towels and then leave to come back later. Other tourists where not allowed in between the sunbeds or on them. They where there only for Sofia guests and the cool part is that you could find a place to sit even in the morning or in the afternoon as if you went to have lunch you would take everything with you so that other guest would benefit for a better spot. The pool was really clean and the guys at the bar really helpful and kind. A lot of diverse food and even jars of baby food in the morning.
  : Even though everything seemed to raise up to all expectations, the hotel is quite old and needs some renovation. The food was diverse and good for people of all ages (maybe this is the reason of being unsalty - if you want more salt, just add as per your preference). One thing that was quite annoying was being scared to leave the table as the staff kept cleaning it before before you finish your food or drink :)) I would recommend placing a fan in the elevators or keep the doors open when not in use. By the time you use it one way you feel the need to take a drink from the bar. It's really hot inside and they move really slow.

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : The staff were kind and helpful. Food was ok. Private Beach were amazing, beach bar was good.
  : Needed to pay for water in the room in all I clusive service, neded to ask for clean towel, hairdryer broken, we got electrocuted, neded to go to reception for toilet paper every day, ac old hard to co trol, walls cracked, fridge dirty and old. Need to pay for batled water , for night, only 1 pool table and evan that were broken .

Good
Traveller Type:
  : You could do with a bit of variety. It was basically the same food every morning. We had to eat out for breakfast because we were getting sick of eating the same thing everyday. Also the eggs were there for ages so they didnt look very appetising
  : Lack of food choices in general. Not enough. No coffee machines in the room, for a 4stars hotel is a MUST. Your black coffee is instant, bad quality. So i had to go out and PAY for a proper coffee.

Very Poor
Traveller Type: Family with Young Children
  : Nice pool with warm water
  : From the first day of stay, there was a reported problem with the air conditioning, which worked very gently with a slightly perceptible cold. The room was very hot and the windows it could not be opened at night due to the constant noise (the hotel is located in the party center). The maintenance man who appeared twice did practically nothing, he only limited himself to providing the instruction manual for the air conditioning controller, which was set to minimum. Only on the last day, after another intervention, another maintenance man came, cleaned the filter and moved something in the controller, then the air conditioning started to work noticeably better. Also, our son had food poisoning with vomiting so the food wasn't exactly fresh.