Peregrine House

Very Poor
Traveller Type: with friends
  : I rang the number many times trying to gain access to the room, no one was answering the door either to let me in. so I didn’t even get booked in. had to stay on a friends floor in there hotel

Very Good
Traveller Type: young couple
  : Location was very near shops and attractionsRoom very spacious and had all facilities neededRoom very clean
  : Breakfast was not includedParking was not very near

Disappointing
Traveller Type: young couple
  : The location was ideal, right in the heart of town. The staff we interacted with were friendly and polite, and they offered to look after our bags so we could explore the town after our check-out. The room is spacious for the price, it was really nice to have a table and chairs there.
  : The communication was terrible. I called and emailed ahead to check about the check-in time and got no answer, only to be reminded that we were early when we got there. Our room had already been cleaned which was great but there was still pee in the toilet. One of the ceiling lights was not working. It was a warm day but the radiator was pumping out heat. Of two numbers provided to call to report issues, only one answered, and they told me that was the wrong one. They told me to turn the thermostat down in the stairwell - we did this and nothing happened. The radiator was still hot the next morning. Half the buttons on the TV remote were broken and when we called to report this they told me it could be replaced the next day - we were only staying one night. I requested a double bed and received confirmation that my "special request" had been granted, but the bed was actually two stained twins pushed together with a single mattress over the top. The mattress was saggy to the point of discomfort. Between that and the radiator, we were lucky to get any sleep. Two days after we checked out, I got an email telling me what the check-in time was. I responded to that email detailing all of the above, and have given them a week to respond - characteristically have heard nothing. A real shame as it could so easily have been a very different experience.

Good
Traveller Type: young couple
  : Not very clean, very poor shower and one key fit all, so not very secure
  : Excellent location and comfortable bed

Pleasant
Traveller Type: young couple
  : the property was in a quiet and handy position
  : No heating at all on our first night. the property, been old was very cold. the heating was fixed later on our second day. The staff were informed of our poor stay and as of yet the manager as not been in touch to discuss. We spoke to Bex (very sympathetic) assured us the matter would be resolved.

Very Good
Traveller Type: review category business travellers

Pleasant
Traveller Type: review category business travellers
  : Location was great as I was working at The Marlowe Theatre. Single comfy Bed alright just for me on my own.
  : The breakfast could have been a bit more varied.

Fair
Traveller Type: solo traveller

Very Good
Traveller Type: young couple
  : The property was very clean, quiet and comfortable, and a great value for money. Definitely will consider staying here again.
  : The only qualm I had about the room, is that the shower didn’t seem to want to turn on. It would have been nice to have been notified of this beforehand.