Primasol Hane Garden Hotel

Fair
Traveller Type: Traveling as Couple
  : The location of the hotel and the room cleaning service are very nice people
  : The reception night shift

Pleasant
Traveller Type: Family with Young Children
  : Most of staff not understand the English. Food is middle range. Fruit quality very poor not washed properly.

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children
  : Breakfast and food was good on the first day but it was the same thing for all the 4 days tath we were there. we got sick of it by the second day because lunch and dinner were the same.
  : the Staff were very poor. they talked about us behind our back and even made comments to each other as my children and myself approached. perhaps they were not talking about us but their manners were snide. They gave myself and my children a double room instead of a family room. Myself and three teenagers had to fit on a single bed and a double bed. When I asked for a family room as I was paying 400 a night! they said there are none available. our american friend asked to be moved to another room as it was a noisy ground floor. He was given a family room for a single person. He had a room with two single beds and a double bed for just himself. He said it was because he tips and he is American. I felt a bit of racism from the establishment based on this fact. I am of Indian Origin. The reception staff were uncoute and did not have a welcoming nature. they spoke limited english for a global establishment. They were rude and only MEN! the waiters on a contrary were kind and friendly. We tipped them for their service and their respectful nature.

Good
Traveller Type: Traveling as Couple
  : The bars were good. Bus to the beach. The Beach bar. Lovely gardens. Entertainments team are good.
  : We had to go to reception to get the room cleaners to do their job properly. Like wash the tiled floors, replenish the tea, coffee, stirrers, etc.Only a couple of staff spoke English.The hotel is obviously geared around Germans, so the staff have no interest in English or Russians, your staff are only interested in Germans.The restaurant food is mediocre at best, more effort required in the Kitchen & more skilled chefs needed.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : Food was very good. Swimming pools are also nice. Service personal is very friendly.
  : Buildings are located in different sides of the small street and to moove between areas you have to cross it every time. There is bridge overhead but mostly people do not use it.

Very Poor
Traveller Type: Family with Young Children
  : The hotel was rubbish not worthy of 5 stars The staff treat customers in a rude and disrespectful way and they are supposed to remove the word Everything is included because it is a lie. Eating is horrible and disgusting. They put chicken bones and write grilled chicken, and if you sit down to eat, they turn off the electricity and the air conditioning in order for you to walk. My son wanted cold water, but they did not give him because, according to them, we closed. Is there a five-star hotel that tells its customers we are closed! The hotel smells bad in the corridors. In the balcony of the room, lizards and spiders were not able to open the balcony. In this hotel, it was necessary to write you are in Germany and not in Turkey, even at the children's party, my children did not understand any word, and this was inappropriate for non-German children.

Very Good
Traveller Type: Family with Young Children
  : The stay was great and beach was amazing. Food was great everyday
  : The pool was freezing and the extras were expensive, eg.massage quad biking

Very Good
Traveller Type: Family with Young Children
  : Totally it was good and excellent experience for me i appreciate all the staff personnel especially the staff f&b and receptionist thanks from all my heart
  : I don't like one staff receptionist he's name( Ervhen l he was very rude to me and he's not professional at all he need to talk calm and quiet with gust ..I ignored him to not let anyone bother me during my vacation, aside of that everything was perfect