Grand Elite Cave Suites

Wonderful
Traveller Type:
  : Elham, the Customer service was awesome, He made our late night check-in so smooth and made our staycation fun and enjoyable. he handles all our optional tours with excellent service..
  : The guy in the customer service in the morning shift was rude... and like he doesn't care for the guest... needs to improve his public relation with the hotel guest...

Very Good
Traveller Type: Traveling as Couple
  : The friendly staff and free breakfast.
  : A slight smell of cat poop.

Fair
Traveller Type: Family with Young Children
  : The service staff were really good. Seder and his assistants were proactive, attentive and just overall caring. One of the guys came at 430 am to help us with luggage proactively. They helped with booking the balloon and the Turkish nights etc. Great and proactive arrangements The location is excellent. Close to the town center and.easy walking back and forth.
  : Overall all the pics in the site look far better than the actual place. So be ready for some.dissapointment. it's not that the rooms are shabby, but they don't look mint condition and I have a decent tolerance. My biggest issue was that the room just stunk of dampness and there was this musty smell constantly. My bed was lined up against a wall as well and it was just unpleasant. Had to sleep with the windows open to let in some fresh air and so ended up with a massive cold by the end of the trip. Very damp and dingy essentially. Some of the pics of the valley etc are not even there in the actual hotel. So grest job at marketing it and they try and make up for it with great service. But they really need to get their rooms tip top..Breakfast is just about ok. Nothing great to speak off. They can definitely improve the quality although the server tries very hard.

Good
Traveller Type: Traveling as Couple
  : Staff friendly and helpful, breakfast delicious and in lovely room

Very Good
Traveller Type:
  : Very authentic and clean hotel. Staff is helpful with arranging hot air balloons, day tours, etc.

Wonderful
Traveller Type: Traveling as Couple
  : The service from the staff is excellent...The hotel is in a good location..
  : Our room ac wasn't functioning as I had expected as inside the cave sometimes airflow is required..

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Very good location, very good breakfast very nice and co operating staff. Coffee in the room. Quite place
  : Bathroom was bit small and need improvement as there was water leakage issue which also was fixed by staff.

Wonderful
Traveller Type: Traveling as Couple
  : Great breakfast and staff! Very close to everything.