Apartments Kalaja

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : The view was penomenal
  : The restaurant opened at 8 and we woke up at 7 and it was a bit late for breakfast now.

Very Poor
Traveller Type:
  : nichts, Unprofessionalitt pur!!
  : Appartement was not available, beside it was comfirmed. We arrived at the app. and then we got the negative feedback. Why the app was availabel at the Booking.com.?? Why we didnt get the feedback from the owner that it is not available ??? They just informed us, that they will guide us to the Parking lot.etc.. At to the end we had to invest more than 3 Hours to find a New One.

Good
Traveller Type: Traveling as Couple
  : The setting on the castle is truly magnificent with medieval romance and the restaurant has superb sea food
  : After we lugged suitcases to top of the medieval castle walls over rugged stone steps and arrived all without breath; we were told they gave our room to someone who walked in earlier that day and we were literally blackmailed to take another room more expensive. We had no choice at that moment and we tried to at least lower the new price but the owner said take it or leave it.

Very Good
Traveller Type:

Very Poor
Traveller Type: Business Traveler
  : The apartment was on top location. It is in the old town and view on the city is amazing. The price is more than reasonable, I would dare to say that (with improvements) they could charge twice the price (at least). Near the apartment, there is a private beach which is not crowded and sea is quitt clean (unlike the rest of beaches in Ulcinj).
  : List of thing to improve is a quite a long one! 1.) We travelled 10 hours to reach our destination. It was around 18h and we were tired. All we wanted is to take a shower and a nap. First thing upon arriving was to find that our apartment was given to someone else. They gave us the subtitle "apartment". I post pictures of the room they gave us. No shower, in basement and with view on restaurant kitchen. We protested and we waited for owner to wake up and come. Talk with the owner was not a pleasant one, but we agreed to stay the first night at his sister's apartment which was 1km from center. We were shocked with unhostability but had no energy to argue with the owner. The owner cares very little about their guests. They tried to trick us without any remorse and they showed that dark side of Balkan people (arrogance, total disrespect of guests and no actual apology and compensation. Honesty, fairness and hospitality is something that they should work on! 2. Tomorrow we came back to the apartment and they gave us our room. The room was ok. The last picture is from that room for what we payed. The room had no sea view (they advertise that there is a sea view). 3. There was an option for included breakfast. I payed for that option but when we asked for breakfast they said that they do not serve it. I talked to the owner and he told me to refund via booking. After I mentioned this topic 3 times, he gave me the money with arrogance like I was begging for it. Total disrespect! 4. There is no private parking! That is understandable because the apartment is the old town and the only way to come is by foot. Do not advertise anything you do not have! 5. The only person who cares about guests was the owners daughter in law and she has an appropriate approach to the guests. The rest of the family should learn from her!

Very Good
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Traveling as Couple
  : irresponsible because when we arrived and called on the phone he said it was not working and he did not inform us before