Vatican City Relais

Wonderful
Traveller Type: solo traveller
  : Modern, clean room and private bathroom. Netflix a great bonus.
  : Noone answered doorbell when I arrived late despite me giving my arrival time. I had to ring the mobile number but then everything was fine.

Wonderful
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children
  : We all liked the rooms and the value, location.
  : That we had to wait for the front desk person. She was not available when we needed her. We needed extra blankets and pillow but she was not there. I got locked out of the suite and the bell did not work. No one could hear me knocking for 20 min. Needed more coffee no one there. Besides that it was a good stay.

Fair
Traveller Type: family with young children
  : It was my first time at a B&B, probably the last, I'm not sure. I had booked 3 nights with our daughter, I didn't sleep at all, it just seemed like there were no windows, hellish traffic, hellish noise, like I had beds outside in the street, all night I heard cars, ambulances, terrible. Only garbage was taken from the room, otherwise no one cleaned, the towels the same, unchanged while I was there, it was written somewhere that if you want clean towels you have to pay extra 10 euros. Breakfast almost non-existent, it should write in the description the hotel as breakfast is not taken at the address where you will stay, will give some cards, you have to go around 500 meters, to a bar, there you are only allowed a coffee / cappuccino / tea and a croissant or a sandwich, both nothing else. Very poor breakfast, for the first time I met something like this, the bus station nearby, for the metro you have to walk around 15 min. I read reviews before booking, but I didn't understand why most people wrote that it's fabulous, because it's not.

Fair
Traveller Type: young couple
  : strange location

Good
Traveller Type: young couple
  : The property is new, the bathroom extremely clean with a beautiful rain shower head. The bed was soft and very comfortable. It is nice they have added coffee machines to each room. I liked the balcony and the price was extremely fair.
  : The process for checking in was very difficult- maybe due to Covid protocols now? We booked 2 rooms and we were, along with another customer, standing outside waiting to get in. No one was at the property at 7 when we finally reached Rome. The phone numbers we had didn't work. Finally a resident from the building let us all in. The other customer finally reached someone for check in otherwise we wouldn't have been able to get into the accommodation and they spoke to us over the phone. We were met with letters on our beds regarding our stay. Some of the towels and bedding were not clean and one room smelled like cigarette smoke/issues with the heating, but there was no one to contact to change this or help present at the property. Upon checkout we weren't even asked how our stay was. What a marked difference from when I stayed here in 2019 for 6 days. This is why I booked again but the hospitality has gone down greatly.

Very Good
Traveller Type: young couple
  : Big comfortable room, clean also. The bathroom was in a good condition. Plenty of space for the luggage. Good internet connection. In general it was value for money.
  : Very noisy area. In the night you need earplugs to sleep quite. The breakfast was very simple and poor.

Wonderful
Traveller Type: family with young children