Santa Maria Suites

Very Poor
Traveller Type: Business Traveler
  : Absolutely nothing!!
  : Never happened to be treated like this!Never book this accommodation

Fair
Traveller Type: Family with Young Children
  : Location was great, the overall athmosphere good
  : The messaging was nonexistent. There were no hangers for clothes, and when asked, they never responded. Some problems with security issues: electronic socket was broken so with children pretty dangerous. They asked for the city tax several times, but never replied to our questions.

Very Poor
Traveller Type: Traveling as Couple
  : nothing!
  : TERRIBLE!!!!

Good
Traveller Type: Family with Young Children
  : Location was incredibly close to all sights of Rome.
  : No person to person contact

Poor
Traveller Type: Business Traveler
  : -
  : If the most important thing is a location you can book this facility. But if you prefer to have a comfortable and clean stay and if you like a good clean bed DONT GO HERE! Beds are falling apart and they are everything except clean. And for the price you are paying you may expect much much better!

Disappointing
Traveller Type: Family with Young Children
  : Excellent location in the city center. Clean towels and bed linen.
  : The apartment was generally poorly maintained, with damp spots on the ceiling, broken window handles, and the balcony door would not close. The toilet was broken. The apartment is for five people, but the number of dishes does not correspond to this. The kitchen pots were dirty (burnt). The owner provided us with the wrong code for the key box, so we could not open the door upon arrival. We didn't even get the correct code after calling, so we ended up having to guess the correct code ourselves (luckily, the "secret" code was straightforward). An interesting feature of this apartment is a box, which can be seen in the photo next to the sofa. Inside are hidden "mysterious" stairs leading apparently to another apartment - the door is not lockable but secured only by a simple latch.

Poor
Traveller Type:
  : The location is the only real thing to like about this property. This property could be considered ok. But like for the price we paid is a strong word. When I walked in the door I tried to find another booking if that tells you anything.
  : First of all they dont actually let you check in until closer to 5. They did let us put our bags in the apartment but it was VERY dirty and it was extremely off putting. After cleaning it was passable but I would not use the word clean. The beds were uncomfortable but the worst part was the air conditioning not working on 100 degree day in Rome. We sweated it out all night in uncomfortable beds. The shower wasnt horrible despite previous reviews saying it was. But they didnt provide anything for showering. For the price they charge for this place its truly not right, also the decals were peeling off the walls and just looked trashy. If they cant stay on they should just be removed. I also just now read the review about the door behind the couch and thank god I didnt look when I was there because I would have had a heart attack. I assumed it was a closet.

Fair
Traveller Type:
  : The location is great !
  : The apartment doesnt have AC and is super hot! Its not very comfortable and not very clean. There are some broken details that need to be fixed.I think the owners should put more efforts to make it nice and comfortable!

Poor
Traveller Type: Traveling as Couple
  : Localization.
  : The service quality. Difficult communication. Delay in giving instruction to open the doors. Don't expect any detsils before your arrival. I asked unsuccessfully 5 times to prepare a separate bed for my daughter. air conditioning not working.

Wonderful
Traveller Type: Traveling as Couple