Relais Piazza Del Popolo

Wonderful
Traveller Type: Traveling as Couple
  : The room was very clean and comfortable. Our room was very quiet although it faced the back of the building so a room on the other side might have heard more street noise. Very nice location next to a subway station but we usually didn't need it because it was a nice 30 min walk to many of the sights downtown.
  : Just to be aware of access to the building after hours involves using your phone to unlock the door. This is very simple, just a matter of going to a website and clicking the open button, but it requires data access. The hotel staff were always there when we needed them but it isn't a traditional hotel in the sense that the front desk staff are not there over night. They were there about 12 hrs a day. The rooms are cleaned daily though and I would say the service was great.

Disappointing
Traveller Type: Family with Young Children
  : Location
  : Dark, small spaces, instead of having an open space they divided the small room in sections making things worse. Very small elevator, uncomfortable to arrive and stay with luggage.

Good
Traveller Type: Family with Young Children
  : The bed was very comfortable. Location pretty good. Close to restaurants, coffee shops, public transportation. Directly across the street from Piazza del Popolo.
  : Room was small and had a storage bench at end of bed that made passage awkward. The instructions regarding how to get to the room was not made clear. The room was located on the third floor of an old building and we had to kind of hunt for the location. Also since this is a apartment-like situation we had to do a online check-in which required, all of our passports to be photographed and our picture photographed in order to complete our check in. Although staff was nice, they were only at the desk for a limited amount of time. One of the other guests had a emergency. They were locked out of the room and did not know how to contact staff for help, therefore spent most of the night in the hallway. There should have been a number posted or given to the guests in case of emergency. Our stay was pretty comfortable, but we will probably not stay there again. There should have been a number posted or given to the guests to call in case of emergency since staff is only there until 8pm.