La Pigna Boutique Apartment

Fair
Traveller Type:
  : The position was perfect. Central to all the sights of Rome.
  : We were so disappointed with the kitchen facilities. There were no sharp knives and not even a tea towel. When I requested these, I was given brand new ones. The tea towels should have been washed before delivery as they dried nothing. We were needing to do a lot of washing but when my husband opened the washing machine door it was full of smelly water which gushed out all over his feet. So my husband had to shower and the washing machine could not be used. The balcony could be lovely but the table and chairs were filthy. We had to scrub everything before using it. All the pots were full of dead weeds and the floor has not been cleaned in a very long time. The bathroom has a terrible shower and the bath and basin have no plugs. The bathroom has a towel for curtains. The loft is not suitable for adults and the stairs are dangerous. It's just a thin mattress on the floor and a towel for a curtain. Did I mention how bad the kitchen was? Somewhere to sit inside would have been nice. I would never stay here again

Fair
Traveller Type: Family with Young Children
  : The location is great. Very beautiful apartment.very nice bathroom. two toilets.
  : beds and sofas picked up in the trash. you will be bitten by insects that live in mattresses. mattresses are very old. comfortable to sleep only 4 people. the third sofa is all in lumps and it is impossible to sleep on it. bed bugs will bite all night.the terrace is very dirty. glass has never been washed. the apartment itself is clean

Wonderful
Traveller Type:

Disappointing
Traveller Type: Family with Young Children
  : Location was ok - but we stayed at two other locations which were just as good in Rome - one was better. The photos were completely different to what we got in real life which was very disappointing as we paid double for this apartment than the two other apartments just because of the photo and this apartment was the worst. I would go so far as to say the photos are actually misleading and need to be taken down because otherwise booking.com might be found to be misrepresenting to clients the quality of the home.When we got there, we had to pay city tax upfront before receiving instructions. Our other greeters all over Europe were either present at greeting or collected the money at end We got directions and then had to climb two flights with our bags because the lift was not working. We got into apartment and most power points were not working. There were towels over windows not curtains and this was the only place in Europe with no form of soap or shampoo/conditioner at all. Some places do not have conditioner or shampoo but most places have some soapThere was a balcony but it was full of rusty table and chairs and old cracked pit plants - we never went out there
  : We did not like apartment - it is too expensive and not like the photos on booking.com and had no amenities - location was ok but our other accommodation in Rome (x2) was just as good. Rating on booking.com too high Host was ok but easily the worst host amongst the 9 hosts we met in our holiday

Disappointing
Traveller Type:
  : Definitely its a convenient location
  : Unfortunately there was a terrible moldy smell all over the apartment.

Wonderful
Traveller Type: Business Traveler
  : Location of the appartment is excellent.Quiet area.

Pleasant
Traveller Type: Family with Young Children
  : Very close to the Pantheon, we could walk around everywhere.
  : The apartment is filthy. It's seriously not been properly clean for more than 2 months - literally. Beds are made on your arrival yes - but the sheets and towels were dirty and floors were full of hair, stains, dirt. In the bathroom they pull up an old dirty and broken towel as a curtain. I was also a bit disappointed when 5 hours before check in I was contacted by the hosts requesting to transfer them urgently the tourist tax directly to their account and requesting it ASAP as otherwise they wouldn't give the access codes and also they requested more money than what it actually was. I was not bothered by having to pay the tax or by the mistake but by the way they requested the money and that they didn't even apologies when confronted.

Very Poor
Traveller Type: Family with Young Children
  : Location
  : Facilities are pretty bad:-The second bed mattress is very thin and thrown into the floor. So uncomfortable-Hand shower throws water everywhere-The toilet and specially the bathtub was so full of dirth-In general the apartment is not clean-Kitchen stuff ultra basic and poor.-Some windows are covered with towels instead of blinds for whatever reason-There are no duvet covers, which makes the bed experience pretty bad and disgusting. -There is only a dinner table at the terrace. Bear in mind in case the weather is cold.-Dirty walls with many spots........In general this is a pretty uncomfortable and not very well cared apartment very close to Pantheon...