Chez Brigitte Guesthouse

Very Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Traveling as Couple
  : DO NOT BOOK!!! Emailed Chez Brigitte Guesthouse to clarify checkin details the day prior to check in and they replied saying the room we booked was unavailable due to plumbing problems and instead they will be moving us to a completely new location 3km away from original booking and we would have to meet someone at a random tram stop 3km away from original booking and they would walk us to this location. They did not provide us with the new address only sent a couple photos. This interaction was dodgy and we did not feel comfortable moving to an unknown location away from the area we originally booked due to proximity to train station ect. We refused this offer and requested a refund due to original room at booked address being unavailable. They refused to give us a refund due to it being within 24 hours of checkin and said we had no choice in the matter, although WE were the ones who initiated contact with THEM. We informed them multiple times we would not be staying at the unknown apartment or meeting them at the tram stop tomorrow and requested a refund. Have since emailed them twice and still with no reply and yet too be refunded 2 weeks later! Absolute disgrace! DO NOT BOOK, Chez Brigitte Guesthouse are very unprofessional or its a complete SCAM!
  : DO NOT BOOK!!! Emailed Chez Brigitte Guesthouse to clarify checkin details the day prior to check in and they replied saying the room we booked was unavailable due to plumbing problems and instead they will be moving us to a completely new location 3km away from original booking and we would have to meet someone at a random tram stop 3km away from original booking and they would walk us to this location. They did not provide us with the new address only sent a couple photos. This interaction was dodgy and we did not feel comfortable moving to an unknown location away from the area we originally booked due to proximity to train station ect. We refused this offer and requested a refund due to original room at booked address being unavailable. They refused to give us a refund due to it being within 24 hours of checkin and said we had no choice in the matter, although WE were the ones who initiated contact with THEM. We informed them multiple times we would not be staying at the unknown apartment or meeting them at the tram stop tomorrow and requested a refund. Have since emailed them twice and still with no reply and yet too be refunded 2 weeks later! Absolute disgrace! DO NOT BOOK, Chez Brigitte Guesthouse are very unprofessional or its a complete SCAM!

Wonderful
Traveller Type: Solo Traveler
  : Host was very good!

Good
Traveller Type: Traveling as Couple
  : Brigitte went out of her way to look after us especially as she had a leak and put us up in her own home

Wonderful
Traveller Type: Solo Traveler
  : LocationElevatorAbility to cook
  : A bit worn but good value