AppartHotel Mercure Paris Boulogne

Very Good
Traveller Type: group

Wonderful
Traveller Type: review category business travellers

Wonderful
Traveller Type: family with young children

Very Poor
Traveller Type: review category business travellers
  : Definitely bad experience, while booking the rooms there were options to choose the rooms with 2 single beds, the confirmation received on email was changed to double rooms … so in the end we ended up having doubleBeds for colleagues from work. At the reception it was difficult to receive an invoice for the all the rooms that were paid coz there was one rooms that the guest did not check-in. The receptionist did not know how to find the room and how to issue an invoice. The deposit was returned after a week, only after a call coz there was no answer to an email. I am still waiting for correction of the invoice as it was issued with the wrong data. My experience- very unprofessional, difficult communication. Definitely first and last time there

Poor
Traveller Type: review category business travellers
  : Location was close to office
  : Dark room, hard bed, outdated decor, broken fridge, terrible hairdryer, exposed wires, overpriced

Wonderful
Traveller Type: group

Very Poor
Traveller Type: family with young children
  : The room was smelly and smoky
  : Smelly room

Very Poor
Traveller Type: review category business travellers
  : The breakfast was ok but this was a deeply disappointing stay.
  : We stayed as a group. I accidentally booked two extra nights because we had a number of people and then cancelled the room but the hotel refused to give me the refund and simply re-used the room. I asked them five times and sent four emails before I got a response. Though they knew it was an error they simply pocketed the $ from the mistake.

Pleasant
Traveller Type: review category business travellers

Good
Traveller Type: family with young children