Palacios Rooms

Very Good
Traveller Type: young couple
  : It was clean and cozy. Also it was quite and the staff was friendly.
  : In order to check-in you have to have an Internet, ‘coz they send an email with codes. And in our case, they did not even send it and we had to call them.

Pleasant
Traveller Type: young couple
  : The location was pretty good for that price, check-in informations were also good written
  : Wi-fi didn't work, the room was not cleaned properly, you could hear all the noise from other rooms

Very Good
Traveller Type: young couple

Pleasant
Traveller Type: young couple
  : Pretty good location, very reasonably priced, clean, quiet area but walls are paper, warn during winter time, fridge. Staff was very friendly to help with very confusing emails about entering premises.
  : You will receive many many very long emails. It´s a bit like you have to read a book before entering and part even after. And to be sure not to miss some important information you will need to spend an hour going thru if everything is ok. I have never in my life seen anything like this. There´s over 10 long emails from them.

Fair
Traveller Type: solo traveller
  : Good location
  : Very complicated check in because no staff and no counter. We made the reservation on the same day as the stay. Booking.com said payment had to be made at the location as it was the same day. The process to pay was unusual. I received a text message from the Santander bank to make a payment. It was unclear what this was for. I paid it, after calling a number provided by the hotel. It took hours to get confirmation that the payment had been made and my wife could not access the room for several hours as the hotel could not confirm payment had been made. An unusual mode of payment which I have never come across before. No staff present meant holding for long periods on the phone.

Wonderful
Traveller Type: family with young children