Imperial Mérida

Poor
Traveller Type: Solo Traveler
  : Nothing special. You get what you pay for. AC worked though, wi-fi so-so.
  : Confirmed my arrival time at booking. Received a message on the morning of my arrival to confirm again, which I did. Arrived at the "hotel" and was met with a locked front door and no answer when ringing the doorbell! Had to make an expensive international call to the number on the door. A bloke answered who couldn't speak a word of English. Half an hour later a young lad arrived. He did speak English but had decided to pop down the shop instead of welcoming his last arriving paying guest of the day. No apology, no "enjoy your stay". Only "your room is upstairs". Then he went back to his. Didn't see him the next day. This is not how you run a hospitality business. If you are expecting guests to arrive at a specified time, you make sure to be there and greet them, especially if they arrive late. I'd had a long journey and just wanted to wash, stretch out and relax. They were quick taking my money though, one week before arrival. There is no reception. This chap seems to come and go as it pleases him. The only emergency contact I saw was the number on the front door, and you need to learn Spanish before calling. No hairdryer, no bidet, no glasses, no fridge, no shower gel (only shampoo), and the small window only opened on some strange enclosed space. No view what so ever. Rather claustrophobic. The TV screen was minuscule, you'd need binoculars to watch. The towels would have benefited from some fabric softener, rough as sandpaper. In the morning someone seemed to have a psychotic episode, there were loud strange noises and commotion downstairs that woke me up. Splash some extra cash and stay somewhere else! This place has a loooong way to go.

Poor
Traveller Type: Traveling as Couple
  : A comfortable bed
  : For a room that was designed for a disabled person it was substandard.The room was extremely noisy due to being opposite reception.The property price gouged over Easter.Our room had little natural light or ventilation.

Wonderful
Traveller Type: Solo Traveler
  : The landlord spoke excellent English and helped me to find alternative accommodation in Lisbon when the original pre-booked accommodation went pear shaped. Many thanks senor South America! Vending machines in the lobby also much appreciated.

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple

Pleasant
Traveller Type:
  : there was no window and no fresh air very noisy

Good
Traveller Type: Solo Traveler

Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Traveling as Couple
  : The beds were comfortable and the location is good
  : the old rub down room, the noise of the next doors room tv until late night and again in the early morning, very noisy hostal. Its very overpriced for what you get