Hotel Viladomat by Silken

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type:

Very Good
Traveller Type:
  : I tend to compare all the hotels and apartments we stayed in with each other but only one in Bilbao exceeded our expectations. The prices were within the same range but one provided .ore value for our money. The hotel was also environmentally friendly (green)and they provided us with transport cards with refundable deposit. But when we loaded the card the previous user had left some money. We also left some money as we took the taxi many times. It made us feel good to pay forward. Extra points for that and I hope all hotels will be like that.
  : Not all the staff were helpful. The 2 chairs in the room were bulky and old. We were not told where blankets were. We were not given glasses for the bathroom. More Plants and new paint can brighten up the lobby. Otherwise location was good.

Fair
Traveller Type: Traveling as Couple
  : Fast check in, and a big bed although it was pretty beat up. They had extra pillows that helped a bit. The basic things were clean, clean sheets towels etc, but the room overall was dirty, chairs with dust and hairs, a wet shower glass, dusty windows and curtains...
  : It's not that well located for going out into the city, the room was a bit dirty and the curtains were not fully functioning, The old heating/cooling air conditioning system was either too hot or too cold.It felt like the hotel was great maybe 20 years ago when it was new, but hasn't been very well kept. No complimentary coffee, no iron.

Good
Traveller Type: Traveling as Couple