Grupotel Los Principes & Spa

Wonderful
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children
  : Excellent view and just located at the beach. Staff at the front desk are very friendly.
  : Dirty, poor hygiene, broken. I can't imagine I was staying in a "4-star" hotel. For the same price, it can be so many better choices. ~ My kid's blanket found blood stain on it when check in. We requested to change, and the maid just took it away, but not return another one. ~ Found some unknown hair on my bed when check-in. ~ Towels are rough and some of them became yellowish. ~ The AC is very noisy in the bedroom. AC has to use max or minimum, otherwise it will be terribly noisy. ~ The exhaust fan in the kitchen is a terrible nightmare. Don't turn it on! You will be scare by the high pitch noise! We have to cover the ear at once and turn it off immediately. ~ The appliance is functioning but you can see the decorations are old and broken. ~ Walls have mant old bit mosquitoes marks on the wall.... you can imagine how much mosquitoes. Kids and me got many bited and my limbs still itchy until now :( ~ The first morning when I had buffet breakfast, that's a big living cockroach dropped from the ceiling on the eggs in front of me! OMG ! Disgusting ! ~ The swimming pool is dirty. You can see many leafs and tree sticks st the base. ~ Thd main entrance door lock has a problem. We are not sure if the room is auto lock or nee to switch lock because it was very very loose. As we have a room facing the beach at the ground floor, we finally put few chairs behind the door before bedtime for the safety.

Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Family with Young Children
  : The pool is nice and location is close to the beach.
  : Old resort which needs modernisation. AC in the room not effective at all.more so during our stay when it was 35+ degrees.

Disappointing
Traveller Type:
  : Location Reception was very helpful to get me the room I wanted
  : Except one or two staff were not trained properly and rude on occasionRoom service was very slow Property needs a lot of maintenance and refurbishments

Wonderful
Traveller Type: Solo Traveler
  : The cleaniliness was absolutely impressive! Bathrooms - big and comfortable indeed! Balconies are so nice - although not equal view for all of us. :) I was surprised that the room was so quiet. Car park - although opened for the public, was very convenient. Thank you for the lovely Holiday!
  : 1) Dear Hotel Management, please, please, PLEASE - install either a coffee machine in the lobby or provide coffeee in the rooms. It is really not acceptable such a hotel not to provide such an essencial service for their guests, except during the breakfast at 8 am, and you have to pay 12 euro no matter that you need only one coffee. 2) Not a great animation. 3) The hotel is opened, not closed, so no cozy feeling and a bit of an issue security wise.

Good
Traveller Type: Solo Traveler
  : LocationBreakfast was amazing!
  : I had no view

Good
Traveller Type: Family with Young Children
  : Close to beach
  : Foods slightly repetitive and aircon very old and noisy

Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Traveling as Couple