AluaSun Continental Park Hotel & Apartments

Wonderful
Traveller Type: Family with Young Children
  : It was the best food from all the hotels which I stayed before
  : nothing

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : Cleaning rooms every day

Fair
Traveller Type: Family with Young Children
  : Close to beach, great pool. Nice guests.
  : 1) There were lots of ants in our room. They never addressed it despite me telling them twice. Lobby bathroom was dirty. Showers on lower level was dirty. But we were still happy to be able to use a shower before leaving.2) Food was average hotel food.3) I made a mistake and only booked breakfast when I thought I had booked half board. They said they couldnt change it because I did the reservation through booking. I get it, but the attitude was dismissive. 4) I was there for my birthday and it was really weird how they addressed doing something special. Something definitely got lost in translation. But in the end, they comped lunch for my 4 year old daughter and I and brought a smallPiece of cake with a candle on it. So that was nice. 5) Felt transactional overall.

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : +Clean & spacious rooms, nice swimming pool, fun activities & friendly staff (Daha, Filipa, Jesus!). Good wifi
  : -Food (poor quality). Glad we booked accommodation only. On the last day we payed a lunch at the hotel and the quality of the food was not too good.

Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Traveling as Couple
  : Great location.
  : Poor air conditioning. If you expect to have a good refresh after coming from the beach, this is not a place to stay, the air conditioning is very poor. At the beginning we though it was not working properly and we told the staff to check it, they sent a technician twice, and keep us waiting during 3 days to solve the situation, and at the end, they just told us that this is the maximum capacity of the air conditioning due to high heat temperatures on the island, even keeping the air ON during all day, will not be fresh enough. Very disgusting and non sense.The staff were not resolutive and clear about this since the beginning, even they called us at 1 a.m when we were sleeping to send us a technician because finally he has the chance to check it.About the cleanliness, it was poor too, they only make your bed, and not clean the room. Just for your information, if you want to replace your towels for new ones, you need to pay.There is not mineral water on the room.