CityHub Copenhagen

Poor
Traveller Type: young couple
  : Central location
  : Booked a room for one single night via Booking.com. Because of an error Message saying the booking failed, I tried booking one more time. Later got an e-mail saying the booking was not confirmed. Tried booking a third time in a hurry due to few room left, the third booking attempt was succesful and verified. Then I see I was charged twice for the same room the same night and immediately contacted Booking.com to inform about the error. The booking was for a long time in advance, and there were only a few rooms available at the time, so I expected this to be a easy matter so solve. But no. Every reply I got was the same annoying auto reply, even though I replied in the same thread. I then tried contacting the hotel directly, but both Booking.com and the hotel refused to cancel one of the two identical bookings. I sent a considerable amount of e-mails, but gave up in the end, seing they only sent me auto-reply after auto-reply.

Good
Traveller Type: young couple
  : The infrastructure was really nice and well designed. The location was perfect with a lot of restaurants nearby.
  : The lack of facilities and inflexibility of the staff. The hub is perfect if you plan a short city trip and you only want to sleep and shower. If like in our case, you arrive by bike and need to wash your clothes, they do not have their own bicycle parking (not even a bike pump) and no laundry service. You have to rely on external services which are often very expensive (the laundry you have even to pay with coins, which is very impractical in a cashless city!). For the price of the hub and the amount of people there, we would have expected some basic appliances (like bike parking, laundry, storage/drying room).

Wonderful
Traveller Type: review category business travellers
  : First time in a pod hotel. Cramped space as expected but has everything you need in social areas including silent call room for meetings drinks, etc. Super efficient and friendly. Rent bikes as it is the best way to see the city.

Wonderful
Traveller Type: solo traveller
  : Great location, nice and clean facilities, cosy common room with bar, comfortable bed! And a sauna as a bonus!
  : -

Wonderful
Traveller Type: solo traveller
  : CityHub Copenhagen is in a great location. It’s less than a 10-minute walk to two metro stations and there are many great bars, restaurants, etc. that are close by. The pod itself is cozy and I enjoyed the mood lighting. There’s also a nice lounge where you can buy drinks. The bathrooms were clean and I thought that the showers were refreshing.
  : Nothing - everything was great!

Wonderful
Traveller Type: review category business travellers

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : Nice lighting in the cabin - and nice and clean bathrooms!