New Hotel de Lives

Pleasant
Traveller Type:

Poor
Traveller Type: Family with Young Children
  : Check out
  : When we got the wrong room for two people and had to bring myself a bed for my son from the storage, we ordered(paid) a room for 3 people We saw empty tables for dinner but we were told that no available table as personal probably didn't want to prepare the tables and they offered to eat in lobby bar tables ...

Very Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Traveling as Couple
  : I liked how easy it was to reserve the room. As well as how easy it was to check-in and out was.
  : I didn't like the fact that they had knowledge their was problem with the wiring but still put us in there. Yet when first asked claimed they didn't know anything about it. No compensation was given for this inconvience.

Poor
Traveller Type: Traveling as Couple
  : parking was easy, and leaving after 3 days was easy too. The shower was great.
  : First: The reviews of this hotel I had not read before, please do so on google, booking AND tripadvisor. Second: This hotel has a poor to none complaint handling. So if you read all this and go anyway because of the attractive pricing, and its not what you wanted, you could have known just like we could...hygiene is poor and below standards, like the higher ridges had a finger of dust on them, a lot of brown in the shower in the corners. The towels have a sharp smell of chemical cleaning, and in the restaurant the top of the laminate flooring is worn in corners which is great for bacteriae breeding. This kind of place makes me worry about Escherichia coli on every doorhandle and what not.The bed was too small and old, and we really had back aches in the morning. All things combined I was kind of worried the bed was really clean inside and if i could get scabies of it.the cap from the electric came off at night, which is right behind the pillow where my girlfriend slept. 240 V was open for electrocution. We are still looking into that for an official complaint.Saturday we were kept waiting on the stairs by some nearly 18 y/o who was hauling a folding bed to the ground floor after partying all night, and then I saw the connection with residing restaurant personnel and the "studios" on the third floor.No service from the restaurant like no coffee during the day, and no drinks allowed to take up.The television only has french channels which is a loud example of the orientation of this hotel which is not international. Just a few people speak a poor english. And while in hospitality business, not realizing who pay for their checks all the time, and thats the customers. I can not understand why people that dislike tourists, work in a place where they have to service them. That is the vibe of this place, send us your money and shut up.

Wonderful
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple
  : Friendly staff with nice restaurant attached. Comfortable beds. We had ground floor rooms overlooking the carpark. Ideal as we had large pets with us.
  : Only coffee facilities. No kettle or tea available in the room. The shower leaks onto the floor no matter how we tried to stop it.

Fair
Traveller Type: Traveling as Couple
  : Location convenient for cycling along the Meuse. Staff seemed nice. Reasonable price. View of river from room.
  : Room was ok but drainage blocked with hairs coming out of plughole, missing lightbulb, coffee and mugs not replaced properly. Studio above room had stomping when in use. Restaurant looked nice, but not reserved for guests.

Pleasant
Traveller Type: Family with Young Children
  : Staff was very nice
  : Not super accessible, no lifts, not super clean, beds werent comfortable.

Good
Traveller Type: Traveling as Couple
  : Convenient location but a bit isolated. Fortunately it has a very good restaurant and a bar so it didnt matter to us. Dinner was excellent and the continental breakfast was very nice too. There was an option to cook your own fried eggs and bacon but we stuck with the delicious bread and croissants.
  : The road noise is quite bad in the rooms at the front. Attention to detail could have been a little better, eg serving food in chipped crockery (not just once), the mirror in our room was dirty, couldnt find plain hot water for making tea in the breakfast room.