The Greenway Hotel & Spa

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: young couple

Pleasant
Traveller Type: young couple
  : A beautiful location and building. Most staff were helpful and attentive. Room and bathroom were well appointed with a fridge, restocked daily with still and sparkling mineral water and a nespresso machine. Spa was lovely.
  : Making use of the spa felt complicated with booking necessary. Room had virtually no drawers and wardrobe was old and creaky and floorboards noisy. It overlooked the car park at the front of the building but had no nets/blinds. Most staff complained about being too busy to cope and service in both the bar and spa restaurant was somewhat awkward and disjointed, although staff apologised and were clearly under pressure. We only ate once in the main restaurant in the evening, because we were disappointed by both the quality of the food and the environment. Tables were close and there was little privacy. Cooked breakfast was also poor, and bacon for example, was pre cooked. There was little choice of buffet with a very strange rice crispy and seed bowl which also tasted stale. Such a shame, as with a few minor changes and maybe an increase in staff levels this could be a truly lovely hotel.

Very Good
Traveller Type: review category business travellers
  : Beautiful property and grounds.
  : Woken up at 0645 by loud noises from kitchen. (Room 5, Sycamore)Ironically, unable to have breakfast as I had a taxi at 0815 and the 0800 breakfast start was strictly enforced.

Very Good
Traveller Type: young couple
  : The room was clean, with a large, comfortable bed. It had a good shower and a couple of reasonably comfortable chairs. The hotel grounds are beautiful and the lounge area is lovely. Staff were extremely helpful and coped very well with a large party of somewhat demanding guests at breakfast. The food at breakfast and dinner was of very high quality. It is only a short drive to Cheltenham.
  : It is a shame that (because of the age of the building, I think) we were unable to open the bathroom window. Although the menu at dinner was very high end, this did mean it had a very "nouvelle cuisine" feel ... meaning very small, but delicious, portions. If you have a hearty appetite, this may not be the place for you.

Very Good
Traveller Type: young couple

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple

Pleasant
Traveller Type: group
  : Georgian Needs updating which is apparently in progress
  : The grounds