Arma Short Stays 122 - Spacious 3 Bed Oxford House Sleeps 5 - Free Private Parking And Garden

Very Good
Traveller Type: Business Traveler
  : The following things were amazing; Super quiet location, cleanliness, the kitchen is just wow, very comfy mattresses, very good size rooms, wonderful bathroom & lovely showers, big and private garden.
  : Cutting the grass in the garden

Wonderful
Traveller Type: Family with Young Children
  : Great value, nice clean spacious property in a quiet location. Easy links into the city centre. Fast communication with the owner who was very flexible to accommodate our needs. Thoroughly enjoyed our stay and would definitely book again.

Good
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Disappointing
Traveller Type:
  : Provided Milk, coffee and teaHouse nicely furnished and comfortable Lots of amenities/provisions eg iron, washing up liquid Check in was easy & 2 sets of keys (lockbox)Good size driveway for parking
  : Bank transfer information not clear on the Booking app (buried in a long message). Having no credit/debit card option made the process more stressful. Was sent the bank transfer details on a Saturday with only a 24 hour window to complete, else booking would be cancelled. This happened the first time with the deposit payment. They cancelled for no reason and then when I rebooked the price was up 40% (not sure if it was a booking error or the company, but no explanation provided) Deposit rules are very strict. They have a camera watching the door and say that if at any point more than 5 people are in the house you lose the deposit. No cleaning fee so just be aware of that. Need to empty all the bins and clean all the surfaces.Some inattention to detail: Only 4 towels for 5 guests. No coasters. Lamp doesn't work. Twin bedroom doors don't close

Very Good
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Good
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Good
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  : the house is advertised for 6, but in the house we found a notice that for safety reasons the maximum occupancy is 5 only!

Poor
Traveller Type: Family with Young Children
  : The place is comfortable for a family of 5.
  : Other than this, the place is not clean or furnished as advertised. The host is lousy in providing services for eg - my grandmother is old and needs a heater as she feels cold easily, we had to call each day to request the heater to be switched on. The bedsheet smelt of being used by previous guests and the entire floor which occupies 3 rooms is shaking and creaky making it very noisy and troublesome for a family. The rooms are extremely opposite to the photos shown as they are small and the beds are of cheapest quality making it hard for people with slightest of back painThe dustbins smelt profusely and were kept unclean for us when we arrived.The worst bit was the host tried to pin extra details on our checkout for them to retain the pre-authorized amount of money which was the worst treatment received for a hospitable family owned business.I'd give 4/5 but the service is appalling enough to barely reach 1/5 for a family house that they advertise hospitality. Would not recommend.P.S - the last picture shows that given our error in knowing our checkout time at 10 we had to make a brisk exit by 11 yet cleaning all the utensils. The host came back with issues of water seeping in the sink without any proof. I'm not a disgruntled guest but a disappointed one because the location and the stay could have been a comfortable experience.

Wonderful
Traveller Type: Family with Young Children
  : Staff really helpful we found ourselves needing emergency accommodation and Sally couldn't have been more understanding and helpful.