GuestReady - Beautiful flat for 2 10min walk to Kings Cross

Good
Traveller Type: Solo Traveler
  : Apartment was really cozy and had everything you needed.
  : Communication with host is impossible. The keys weren't ready according to KeyNest app until 15:30, and we were supposed to check in at 15:00-15:15. Tried calling the host, but 15min on the line and no one answered. Moreover, there was no check out information, so I had no idea where to leave the keys. Again no one answered my calls.

Wonderful
Traveller Type: Solo Traveler
  : Exactly as the fotos on the app. Spacious and great location.

Pleasant
Traveller Type: Family with Young Children
  : Everything
  : To be clear the property was lovely. However getting into the property and communication from agency was not good. Being charged 500 deposit without receipt, then not being given all the information to access property was not good.

Wonderful
Traveller Type: Traveling as Couple
  : The guitar and the decor
  : Bongos playing next door, and wasnt massively warm

Very Poor
Traveller Type: Business Traveler
  : This booking was a bit of a nightmare. The flat has both a smartlock and a physical key on the front door, but I wasn't sent instructions in advance to pick up the key, so I arrived at the property to find that I wasn't able to get in. After waiting on hold and talking to several different people through the helpline, I managed to find and pick up the key, only to get back to the property to find that the smartlock was faulty and wouldn't let me into the flat. After several more phonecalls, trying to figure out what was wrong with the lock, the operator gave up trying to get me into the flat, and asked me to walk 30minutes across town to a different property, which also required a different key pickup at some distance. I eventually got into that second flat at 12:30am. The next day I was told that I'd have to stay in a third location across the centre of London, and that I should return the keys for the first two flats to their respective pickup locations. This required a 45 minute trip around London to accommodate the operator's failings.

Wonderful
Traveller Type: Family with Young Children