New Market Ale House

Poor
Traveller Type:
  : I liked that the room was bright and airy.
  : The location was good in terms of kings cross and tube stations however, the road was incredibly loud. The constant sirens and road works would keep us awake.The bathroom was horrendous, absolutely tiny and reminded us of a prison. The tile into the bathroom was broken so couldnt stand on it, the shower would constantly change temperature from freezing to boiling and there was no room to move. The shower door had no handle on it and the doors wouldnt close. No soap was supplied, only shower gel. Not to mention the towels supplied, they were minuscule and only for our bodies. No hand towels were supplied making us wonder if they themselves wash their hands seeing as no soap or towels were supplied.One night we got back to our hotel room to find the key box open through the use of the code we were given. This had occured within the 4 hours we were gone and this was a evening/night time so this made us very wary as no staff were to be seen that day. Thankfully we had the key with us.When we arrived in London, we went to the hotel and check in isnt until 2pm so we wondered if we could leave our luggage and explore beforehand as we were early. We were informed that we could call so we tried and yet no one answered.The rooms advertised on here look nothing like what the rooms really looked like so this definitely needs updating. The beds were highly unstable, one wrong move and you wouldve been on the floor, making the little sleep we could get, uncomfortable.As you walk into the hotel, you get hit with a strong smell of weed and the stairs are highly inaccessible leading up to the bedrooms as they were windy, steep and incredibly narrow so your foot couldnt really fit on each step. Throughout our stay there were no cleaners seen or present as our room was filthy and we had to use a carrier bag for our rubbish. Another issue was that one of the windows would not stay open, it would slide down immediately which isnt ideal with 27 degree heat.

Fair
Traveller Type: Family with Young Children
  : location
  : constant noise coming from the walls at night

Very Good
Traveller Type: Solo Traveler
  : Very clean, good size room. Bed very comfortable.
  : No tea or coffee in room. Couldn't get shower to warm or hot, was freezing cold.

Fair
Traveller Type: Traveling as Couple
  : location
  : facilities ie no tea coffee in room although is shows there is in the advert picture. carpet coming away from walls and stained. mould stained bedding and many other issues (see pictures)

Very Poor
Traveller Type: Traveling as Couple
  : nothing at all. no staff! couldnt see anyone in the building. horrific place to stay, dirty and mouldy. ITs a PROPER SCAM!!!!!!! be aware of this!! we paid 100 pound. with 20 pound more we could have stayed in a nice hotel. AVOID THIS PLACE AT ALL COST.
  : nothing at all. no staff! couldnt see anyone in the building. horrific place to stay, dirty and mouldy. ITs a PROPER SCAM!!!!!!! be aware of this!! we paid 100 pound. with 20 pound more we could have stayed in a nice hotel. AVOID THIS PLACE AT ALL COST.

Pleasant
Traveller Type: Family with Young Children
  : Have stayed before when I fly in to see the games it is fine for getting the head down after the football.this time I brought my young daughter unfortunately there was no hot water from shower or taps so that wasnt ideal. The place needs some TLC. Staff are friendly and helpful I think the owner needs to invest in the place tho.
  : No hot water.

Poor
Traveller Type: Business Traveler
  : Tired room, broken TV, no AC. Sink blocked and bad layout

Very Poor
Traveller Type: Traveling as Couple
  : nothing
  : Pre paid 1 week in advance and when we arrived at the property they told us it was cancelled, now waiting for a refund