The Belhaven Hotel

Poor
Traveller Type: Business Traveler
  : The entrance.
  : lots! It was a basement. Room 1 is below a kitchen with a wirring boiler /generator (intermittent all night). Early morning staff on shift were so noisy above. Its a whitewashed painted room. Door still hasnt been fixed from previous guests requests (according to TA). Toilet didnt always flush. Bits of metal came off the shower as you were washing. Asked if there was another room above deck, told not (searches online) to see there was!?!My opinion, Stay at the Argl western hotel down the road, cheaper, own bathroom IN your room, breakfast inc, not inc at Belhaven. Lovely welcoming staff there too.

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : Clean and comfortable room with plenty of space, nicely decorated! Plenty of plug outlets, and good quality WiFi.We had a lovely breakfast with a fantastic range of options available.We arrived early and the staff were very helpful in allowing us to store our bags in reception until check in time so we could go and explore.Excellent location- this is a nice central spot, but the private road and being slightly removed from the city centre make it quiet and peaceful. Theres a handy bus stop across the road services by buses that go directly to Sauchiehall Street.
  : On arrival we were given a long sheet of information about the hotel, including a code for the main door. This is the only place the code is written down- we did not bring the sheet with us and then could not get back in at 8:45pm as we did not have the code, and no one was at reception. No one answered the phone either when we rang, and we had to wait until someone walked into reception by chance and saw us waiting. I understand that the door locks for security, however the code should be on the room key rather than just a sheet of paper with a whole list of other information on it. Additionally, if youre going to operate the door in this manner, then there should always be someone at reception to assist anyone who does not have the code to get in. Aside from this, the lights in the bathroom are so dull that they may as well not be there. There were several poorly fitted and broken fixtures in our bathroom (loose, uneven handles and such), and the knob on the shower was broken. The toilet is unstable and shifts around when sat on, and makes quite a bit of noise when doing so. Functionally these are all fine but this is a poor standard of maintenance for a hotel.

Very Good
Traveller Type: Traveling as Couple
  : Hotel staff can often make or break a guest's hotel experience. I am happy to report that the staff we met at the Belhaven were friendly and enthusiastic. We chose the hotel purely for it's location, close to our daughter's halls of residence. So we had no particular expectations about the its qualities. Just really somewhere to rest our heads.I really enjoyed the ambiance. Presumably, the hotel was originally a private house, and it wasn't difficult to start imagining its former glory, and all of the "upstairs downstairs" goings on. Breakfast was lovely, and served in quite an ornate room which must have seen no end of high teas in its time.
  : The bed was a bit small, but then we probably only paid for a small room (just somewhere to rest our heads), we are quite tall, and we're used to a big bed at home. So, my bad.