Valens Hotel İstanbul

Very Good
Traveller Type:
  : It was confidently located, staff super friendly & was clean & well done up. Very, very comfortable beds, good aircon.
  : Nothing

Very Poor
Traveller Type: Family with Young Children
  : Just the location
  : Cleanliness, very bad room service, breakfast is unacceptable, restaurant was dirty, even the plates forks and the knifes were wet.No napkins on tables. If you ask for salt, they'll ask you to borrow from other tables, very poor food and quality.There are no towels after cleaning up your room.4 spotlights out of 7 were broken.

Wonderful
Traveller Type: Family with Young Children
  : close to local transport system, staff were friendly and rooms were very comfortable size
  : everything about the hotel was on point

Wonderful
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children
  : Tram Station nearbyCentral location
  : Breakfast is very basicAir conditioning is only controlled centrally by management

Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : Fantastic location and easy to get to from the airport by trains and trams. Yusufpasa tram line is literally a few mins walk on main road. We used the tram daily to get to all areas of istanbul. Easily accessible to great food shops in back streets at reasonable price. Good working condition of AC and clean rooms, cleaned daily provided you inform housekeeping. Rooms were disinfected daily. We were upgraded to a family room on the top floor complimentary which was lovely as it was interconnected rooms with a balcony. Lovely on a hot summers day when it's too hot to go out for walkies, sitting on the balcony with a lovely breeze is fab. Toiletries given shampoo and body wash and hairdryer. No toothbrush or toothpaste/conditioner so bring with. Supermarket few steps away at great price. All in all a very nice hotel, with good facilities for a city stay as easily accessible to all forms of transport be it trams, metro or bus. I would go again.
  : Breakfast was very minimal with boiled eggs, bread, watermelon and some cereals. Pomegranate juice or water. The eggs were always half boiled (we spoke to the kitchen staff and they mentioned this was because the majority prefer it like this, and boiled some fully for us aswell). Other than that a great hotel.

Wonderful
Traveller Type: Family with Young Children
  : Great hotel in a great location. The swimming pool is small and the price is 10 per hour, per person. So that 40 per hour for my family of four! Not worth it. The reception staff, cleaning staff were amazing and do a lot for this hotel. The owners and kitchen staff need to learn some customer relations skills as they were miserable and at one point the hotel owner wanted to charge me $100 for a table that he said we broke, but we did not break it.
  : Hotel owner is only after your money. He doesn't care about the customers/guests. The hotel is out dated but is in a good location which is why he has no shortage of guests (mainly Arabic guests as Aksaray and Yusufpasa area is full of Arabs. Reminded me of little Dubai.

Very Poor
Traveller Type:
  : No
  : Breakfast rooms staff cleaning

Very Poor
Traveller Type: Family with Young Children
  : Location was central and near tram. Hotel rooms was Nice and big.
  : No good breaksfest, no one cleaning the room even if you told them that you need clean room and bedskift. Staff was not Nice, very lazy and slow. No one in charge everyone doing what they want.