Sorriso Hotel

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Staff and room (the girl in the reception in particular very polite, kind and thoughtful)
  : The shower

Good
Traveller Type: Family with Young Children
  : in brief transit stay.room small for one person.spent maximum 5 hours in room

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : I like the location, the staff were cordial and the breakfast was good
  : The Restaurant food was tasty but the Chicken was not properly roasted

Pleasant
Traveller Type: Family with Young Children
  : The location was great.// Breakfast was very good and diverse.// Hotel had restaurant and bar corner./// Staff were polite.
  : Our room phone was not working. I asked three times to fix it and each time they told they will, but never did. Later I found that the cable was cut ended and left loose under the drawer. It was not even connected to the wall./// My credit card had been declined by hotel three days before my travel and it was so frustrating. After resolving the issue with my card limit, I contacted hotel asking their verification. I contacted them repeatedly through email and call (I was paying international call fees) and messages and SMS without receiving a single reply./// Too much noise from other rooms (adjacent and upper floor) and corridor. For example somebody in the next room had set alarm for 4 A.M (I suppose it was because of time zone difference) which made their phone vibrate and ring for three (yes three!!) hours and awakened all three of us. It has not awakened the person who had set it, though! The next two days that phone awakened us from 7 A.M. still vibrating until we left the room for breakfast at 8 A.M./// Room size was too small for a 4star hotel. The lobby was too tiny as well./// Beds were not the most comfortable.///

Very Good
Traveller Type: Family with Young Children
  : The staff are super friendly, in particular the cleaners and reception staff. The rooms are very comfortable and all the facilities you need are available. Brilliant shower! Depends on why you are coming to Istanbul, so if you are there for a shopping trip the location is really good, with all the transport links nearby. The area (Aksaray) is very crowded, but once you're in the room, you don't hear any of that.
  : The breakfast had no variety and offer. If that is improved, this would make this an excellent hotel.

Good
Traveller Type: Traveling as Couple
  : I like the location..the staff...the hotel...n the most in front desk mr umar..he is a good guy..whenver u ask hiim for a help ..he is ready...nice guyThe manager mr gursel is very good person ...gentle n kind person...
  : I only dont like the breakfast..they should improve it..i stayed for 8 dsys..everyday same which is not our taste...for a 4 star hotel am not satisfied..

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type:
  : The location of the hotel was great. Was within a walking distance to the main attractions, getting a taxi was no problem, and the hotel itself was right in the middle of markets and shops. So you could walk right out and do some shopping or grab some fresh fruit. The staff were great. Rooms were always cleaned and fresh sheets were put on daily.
  : With it being a smaller local hotel chain, the walls were a bit thin I believe as you could hear if folks were talking loudly next door or upstairs sometimes. Luckily, that wasnt a major issue at all and only happened once or twice during our stay. The bathrooms were great too, but just a tad bit small.