Rubens Hotels Royal Village Porto Gaia

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : clean, bed, well-kept environment, pool, location
  : The building where we were staying has a wooden staircase and floor that creak, you can hear every step, which is very annoying. a big complaint is that there are no wardrobes or hooks to hang clothes in the room, but a few hangers in the wall opening, which is completely insufficient. Breakfast- no fresh vegetables

Wonderful
Traveller Type: Traveling as Couple
  : The staff were excellent. The breakfast was very good. And the grounds man kept the area very tidy and clean. The bedroom was cleaned to a very high standard The barman was a gentleman and very helpful
  : Nothing

Wonderful
Traveller Type: Solo Traveler
  : The shuttle service and pool
  : Lack of communication between staff

Good
Traveller Type:
  : Comfortable room.
  : Decor is a little dated.

Good
Traveller Type: Traveling as Couple
  : Friendly staff always able to help you in case of question.
  : The room are not at 4 stars hotels level, there no mini bar, no furniture to put your clothes during the stay. The room where we stayed was very noisy and without any view at all

Good
Traveller Type: Traveling as Couple
  : nice hotel, good breakfast
  : a litle bit outside the direct center of the city

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : The breakfast was ok. However, there could well have been some more toppings, possibly some salami. There was only one type of cheese and one type of ham, and when you consider that we were in Portugal, it would have been nice to have just one more cheese and ham, to choose from. Furthermore, the selection of tea was very limited/boring, especially compared to the fancy coffee machines that were there. Regarding the rooms, there was a lack of light. We could hardly see anything in the room even if we turned on all the lights. A ceiling light would have been nice to have. We only had a small window, so even if we draw the curtains, it was still very dark in the room. Furthermore, there was a lack of storage for our clothes. There was a cupboard with 5 hangers. No shelves or drawers. So we had to keep most of the clothes in our suitcase. It can of course work if you only have a single night, but we had 6 nights, so it was a bit of a hassle when we had to get hold of our clothes. The bathroom was fine, there was plenty of space for our toiletry bags/articles. However, it was somewhat difficult to switch between the ceiling shower and the hand-held one (the holder for the small shower was broken). An absolutely fantastic and beautiful pool, which we used several times during our stay. The only downside was that there wasn't really a drying facility for our swimwear and towels in the room, but it worked.
  : Please see above

Very Poor
Traveller Type: Traveling as Couple
  : The hotel tries to sell themselves as luxury 4 stars hotel but the quality of things in the rooms is terrible. The bed keeps moving, the window has a handle broken, the toilet is very very small and the shower has also handles broken. When I talked with the reception about it they said they didnt have anyother rooms. Also the parking is only free if you find a spot, which is basically impossible considering the amount of guests.