VIP Grand Lisboa Hotel & Spa

Good
Traveller Type: young couple
  : Breakfast was excellent, not much in the area
  : Room was very basic, bathroom the same

Very Good
Traveller Type: young couple

Good
Traveller Type: young couple
  : The hotel was nicely set out.Room was a good size Was keen on the glass/blinds to see into bathroom
  : Staff were quite straight forward not if this was was because of the language barrier

Very Poor
Traveller Type: young couple
  : The size of the executive suite.
  : Experience from staying in the“Executive suite”:We asked if we could check in one hour early and were told that then we had to pay for one day extra!We had booked 10 days in the so-called executive suite.BathroomNo separate shower. You shower in the slippery bathtub. No slippery mat supplied.Washbasin is too high - cannot get water in a normal way.Few towel hangers in bathroom.Bad lightning in theRoomHangers in closet are fixed. Very uncomfortable to use.TV is not real smart TV - no internet connection.Very few lamps in the room. One did dot work.The light in the bathroom was very bad.The electrical sockets very few. We asked for two extension cords.Dark wardrobes - lights?No iron or iron board in the room. You can get one but have to give a deposit by your credit card!The reason was that guests steal the iron! according to the reception.The wardrobe hangers were of the very old and uncomfortable type.Probable because guests steal the normal ones.No bed side tables.Strange bedding. Beside the normal duvet cover and extra sheet is used. Why? We requested 4 days in a row but this information/request was not given to the staff!Only one small trash bin the bathroom.The apartment is badly insulated and neighbors are too easily heard through the walls.AmenitiesA non working coffee machine. Only two capsules were provided. Extra coffee capsules costs EUR 1.5 each. You can buy outside hotel 10 pcs for EUR 3-4.No water kettle.PoolThe sun beds are not up to date.You cannot change the back angle on most of them. They are heavy and the seat cushions slides to easily of the chair. Some of the head supports are dirty.The pool was cold. A non heated pool.BreakfastThe breakfast had no real fresh orange or other juice.The bacon was not crispy-soggy, seemed to be boiled!All boiled eggs tried, had green egg yolk. Totally overcooked. The staff said that it was the cook’s responsibility not his!Offered to instruct and teach the cook.

Wonderful
Traveller Type: young couple
  : Good location, swimming pool is also a plus. Highly recommend for a few days stay
  : water in the swimming pool could be warmer

Fair
Traveller Type: solo traveller

Very Good
Traveller Type: review category business travellers
  : Close to the events; nice hotel, nice facility, staff was good. It was perfectly clean although first day there was a problem with air conditioning.
  : I don't have any complaints.

Very Good
Traveller Type: solo traveller

Good
Traveller Type: Solo Traveler