Stayci Serviced Apartments Royal Palace

Very Good
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple
  : We had an amazing time in the apartment, it is equipped with everything we needed. We felt like living in The Hague.
  : We really like the property, the only thing was that the bed was not as comfortable as expected and we ended with back pain, but aside everything else was great!

Very Good
Traveller Type: Family with Young Children
  : Location was great - close to restaurants, super markets, and public transportation. The staff was wonderful - very responsive and very helpful.
  : our apartment (number 1) had a strange and bad smell in the bedroom (like sewer and mold). We bought an air freshener during our stay. I would recommend having two fans since we had a child sleeping on the sleeper sofa and it was very hot in the apartment.

Very Good
Traveller Type:
  : great location, well equipped and spacious

Very Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children
  : Um 3:30 nachts - Feueralarm ! Someone in the apartment above set out the fire alarm. Very inconvenient. advise to all tenants needs to be assertive in regard of cooking! Poor fire brigade who had to come out for nothing at 3:30 am.

Very Good
Traveller Type: Family with Young Children
  : Whilst collecting the keys was fairly easy if you arrived at the Central station, the reception desk was a considerable walk from the apartment. Don't expect to be staying in the Royal Palace - which is clearly shown in the booking process - the apartment is next door to shops in a typical Den Haag street. You are five minutes walk from the trams and fifteen from the Centraal railway station. There isn't a toaster and you only get enough tea and coffee for maybe two days. There's a Spar very nearby. If you have mobility issues, you will find the stairs to the apartment very difficult indeed. However, it's a nice apartment in a nice part of town and it pretty much is what it says it is.
  : More tea and coffee and a toaster would make thing much easier

Good
Traveller Type: Solo Traveler
  : Beautiful little place with a proper fridge and stovetop which is rare these days, so for me scores VERY high. Very clean and comfortable.
  : Oh, those Dutch stairs! Theres no elevator or proper Air conditioner, which is difficult if you have heavy luggage or staying during the summer months.

Wonderful
Traveller Type: Family with Young Children
  : Very clean and spacious apartment in the city centre.

Very Good
Traveller Type: Family with Young Children
  : The apartment is spacious and nicely decorated, with everything you need for a short stay. The location of the apartment is fantastic, a couple of minutes walk from the palace in a lovely street full of nice bookshops, cafes and restaurants. Although we never met anyone from the company that rents this apartment (check in was electronic, as are the keys), they were available on the phone if needed.
  : There were quite a few things that were broken or didn't work well in the apartment, and we had the theory that people didn't report them for fear of losing the 100 euro security deposit. For example, the sofa bed in the living room doesn't fit together properly (the sofa is large and a child can sleep on it easily enough, but one section of the bed is loose when you open it out), and the shower--although it looks very fancy--does not drain well, and easily overflows. The positive side of this is it forces you to have very eco-friendly short showers! The safe in the wardrobe also didn't work. When we were there it was very hot and there is no air conditioning so inside the flat was around 27-28 celsius, but there are electric fans which help a bit. We also found the electronic key system a bit weird (having no physical keys to lock the apartment made us feel a bit insecure, but probably many people wouldn't mind this), and the online check in was a bit confusing as it gives address and directions to the company office rather than the accommodation (this was resolved with a short phone call though!). You have to climb a couple of flights of narrow stairs to get in to the apartment, so I wouldn't book this place if you have mobility issues or plan on bringing massive suitcases, but for us this was part of the Dutch house experience! I don't mean to give an overly negative review, this is a very nice apartment in a superb location.