Palazzo Murrano

Wonderful
Traveller Type: Traveling as Couple
  : Location & view to marina , very friendly staff who will go the extra mile to make your stay feel Perfect. Love the concept of small boutique hotel , very cosy . Has a great beach club with great views , delicious food & super friendly hostess who did the extra mile to make you feel at home .The location is perfect for a week end escape if you dont want to stay in Naples but near Sorrento, Amalfi , Positano.There is a train station up the hil aprox 20 mns walk which is ok but if it rains and on top strike not ideal . So make sure if you arrive by train to get the bus hours as you might be waiting over an hour to get there . But really easy to reach . 1 stop train to Sorrento & you can also take a boat which will take you to Sorrento , Positano & Amalfi ( tickets via reception) very good value and worth it as really no need to take a car as no parking space! Visiting in 2 hours is good enough for an ice cream, lunch & some souvenirs plus the panorama pictures from up the hill . Worth it every penny
  : Nothing to complain . Just if you come by train from Naples make sure to organise a pick up or bus or you might have to walk down the hill (best train stop Vico Equense )

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:
  : We had an amazing view from our room. Very central and perfect location. There are many restaurants nearby. The hotel has a private beach club that we really enjoyed.

Wonderful
Traveller Type: Family with Young Children
  : Small hotel, very nice rooms, lovely interior design, balconies with spectacular views of the Gulf of Napoli and Vesuv, access to the beach club right in front, and many options for boat trips to Capri, Amalfi Coast, etc.

Very Good
Traveller Type: Traveling as Couple
  : The hotel is really nice and comfortable, and the location is really good if you have a car. The place is right before the madness of the Amalfi Coast starts, which means you still are really close but in a quieter area. All staff members were absolutely fabulous to us, starting with Alfonso, who helped both before and during our stay with great recommendations on things to do and how to get around. Everybody else was also exceptional, the cleaning crew, the other two receptionists (Ana Maria and Giuseppe if I am not wrong!) and the lady that helped us with the breakfast every morning. Breakfast was great and the view from the room is also really good. We will probably repeat the experience at some point and would recommend.
  : A few things could have gone better: We requested a double bed a couple of times as we were in our honeymoon but were given two twin beds joined, which was not ideal. We did not want to change rooms beause we realised this after we had settled in the room with all our staff, so we never mentioned this. One night we were away to have a shower after dinner but the hot water did not seem to be working. Giuseppe came up in the middle of the night to "turn on the gas" and fixed this, although it took some time to solev the problem (as you would epect from something like this). Giuessepe was excellent so no complain there, although not sure what was going on with the water. We were also left without air conditionihng and electricity due to a bad connection of our key card to the main system. Ana Maria was fab helping us with this and the problem seemed to fixed itself after a while of fidgetting with the light. In general, specially the last couple of things, no something you would expect from a 4 stars hotel and maybe something to consider a bit of investment in, but nothing to do with the staff members that were absolutely amazing all the time. Something that would have been nice would have been a bottle of prosecco or some chocolates for our honeymoon, but of course this is not mandatory, just a nice to have :) In summary, a good stay overall and we would recommend but maybe a couple of touch-ups required to make it more amazing :)

Very Good
Traveller Type: Solo Traveler
  : Alfonso and Gisueppe were amazing and so friendly and welcoming! They were very accommodating
  : Better selection of fruit at breakfast would be good!

Wonderful
Traveller Type: Traveling as Couple