Hotel Genesio

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : Easy to check in and great location. Bed was comfortable and kept a nice temperature by the AC.
  : Bathroom was very small and not really suited to a family of three.

Poor
Traveller Type: Traveling as Couple
  : Location was good
  : Room was horribly small. You could not use the toilet without having your feet in the shower. The shower has next to no barrier around it so the bathroom would flood. The bathroom was probably 1m x1m. It was so small. The room you could barely move around without stubbing your toe. The sheets on the bed had stains when we arrived but were too tired to say anything. The building smells like sewage. Overall very expensive for what you get.

Pleasant
Traveller Type: Family with Young Children
  : The location was great, very close to the city center, the cathedral, the train station, the AC worked decently, easy to check in an it is possible to leave your lugagge there before check in which was very useful to us. The beds were good, sheets and towels were fresh and clean. Lady at the reception was nice and gave us a map.
  : The whole building, rooms and bathrooms are a bit smelly, the bathroom is not that great, the shower has a curtain which sticks to you, it is easy to flood the bathroom with water from showering. Our room has a window some walls to the inner of the building which was not very nice. The pillows were a bit too hard and thin for us, not very comfy

Good
Traveller Type: Family with Young Children
  : The room was Clean and the customer service was good!
  : The entrance on the first floor building smelled horrible

Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Traveling as Couple
  : The owner was very responsive, polite , in contact with us all the time ( the best thing about the hotel)Location very good, 10 minutes from city center. The room and bathroom ( we took private bathroom ) was clean . There was a shared kitchen where you could cook, also a fridge. The furniture was good and new, AC , hairdryer etc.Quiet, no other noises.
  : The room we took, room C , was very small, not what i saw in the photos. The bathroom also was one of the smallest i have seen after traveling a lot ( shower cabin very small ) .Since the fridge was shared with other rooms, our drinks ( water and coca cola ) were stolen from people in other rooms. The view was not good.

Very Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type:
  : The only good thing is the localization of the hotel
  : It was the worst hotel we have ever been, the photos are not the reality. When we arrived at the room we felt the smell of cigarretes. The cleaning was very poor, hair on the floor everywhere, fat on the window, dirt stains on the walls, the drain of the shower was clogged and was not solved, to take a shower it was necessary open the water 30seconds and wait 2minutes. There is no physical reception, all managed by whatsapp and Booking doesnt mention this when you're booking the hotel. We also saw cockroaches on the stairs of the building. We really don't recommend this hotel and I hope the reviews start to be more realistic.

Good
Traveller Type: Family with Young Children
  : Location was not bad to get around! Room was small but comfortable.
  : No elevator to your floor, not comfortable with all your luggage! Lots of mosquitos in the apartment so we got bitten a little. The smell in the staircase. For the price I would of stayed in a hotel. You share the main living area e:i kitchen. Rooms all around, when others get home late you hear them very loud! Shower very small.