Florence Apartments - Tower

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : It's a nice apartment. Clean and comfortable. The hosts were very nice and responsive. They offered complimentary tea, coffee, salt and sugar. The location was good, not far from the center. The only problem was the inconsistent internet.
  : The internet was on and off

Pleasant
Traveller Type:
  : Location
  : Cleanliness

Very Good
Traveller Type: Family with Young Children
  : Very clean and well stocked apartment. Comfortable beds and plenty of space. Added bonus of complimentary water, tea, coffee and sugar. Everything we needed was in the apartment. Good communication for check-in. The company sent a message, during our stay, to check all was okay. It was a convenient location for train station, walk along the river and straight walk to main centre. There is a Trattoria just on the corner that had great food and well priced. The umbrellas provided were a great help when the rain showers started.
  : Not at fault of the apartment, but the area is noisy at night. There are also groups of men just hanging around the streets, it can be unsettling at times.There are a lot of steps to the top floor, which are not good for anyone with mobility issues. We were aware there was no lift, but it was still very steep and tiring at times. The WiFi was very poor and the TV had no signal. We didn't report it as we were only on a short break but it would have been nice to have these facilities that we paid for, in the price.

Wonderful
Traveller Type:
  : Great location, clean apartment and provided with lots amenities such as iron!
  : Beds were springy, extra charge for late check out

Very Good
Traveller Type: Family with Young Children
  : The location is great! Just 5 mins walk from the station which comes in handy when arriving by train. However, I would recommend scheduling arrival at the city for after 3 pm otherwise you will have to pay to be able to check-in before this time. Also around there is a Carrefour Express which is very convenient for buying breakfast essentials. We liked the place, a few stairs up to the door and then down to the flat. The kitchen has the essentials but bear in mind that only a few mugs are available.
  : The mattress on one of the beds is uneven and not comfortable, the mattress needs changing for sure. Also, the bed makes a squeaky noise every time you move. Also, the Wi-Fi signal was not too strong but manageable. Lastly, the TV was not connected to a signal, we tried but kept getting an error, not a problem but it would have been nice to be able to watch some TV.

Pleasant
Traveller Type:
  : Comfortable
  : Centrally located but poor area.

Very Good
Traveller Type: Solo Traveler
  : Clean, quiet and spacious
  : No couch nor comfortable chairs

Very Good
Traveller Type: Family with Young Children
  : Good location from the center and train station. Nice clean/modern apartment. Very comfortable.
  : A little tricky to find and check-in a bit of a hassle, as you have to do an online check-in before you got there. If you don't have mobile data to use, would be problematic. No physical instruction manual. Wanted QR code scanned. Ran out of gas last morning, so no hot shower or cooking stove. Good customer service. We needed to extend our stay and a quick call later it was possible..

Pleasant
Traveller Type:
  : The apartment is in a great location, which makes it easy to get around Florence on foot. That's the best part of it, for sure. The bathroom was decently sized and the outside area in the back was pleasant too, though we didn't use it much.
  : The checkin process was stressful. I was on vacation and had to take an hour to submit passport pictures, fill out forms and submit a bunch of information on a website that barely worked (I had to try multiple times) before they'd agreed to give me the check in instructions. It was a stressful disruption I was not expecting. Plus it's important to mention the mattress, which were very very soft and uncomfortable, and the beds made a squicky sounds everytime you moved. Also, as the apartment is based on the first floor, the room that faces the street is very noisy and if you're a light sleeper, it'll be hard to sleep to the sound of people dragging their suitcases all night long.