Mrs. Chryssana Beach Hotel

Very Good
Traveller Type: Traveling as Couple
  : - The hotel is very quiet (thanks to being adults only). Guests were a mixture of couples and solo travellers. Very relaxing environment with nicely maintained gardens and a pool area that doesnt play music, so was nice and relaxing. Despite not having many pool loungers (roughly around 25 in total), we never struggled to get a lounger during our stay. - The staff were very friendly, including those on reception, pool/bar staff and cleaners. All were very friendly and more than happy to help whenever needed.- The included buffet breakfast was varied and of good quality, with plenty of different options to choose from. Only downside is breakfast is limited to just 2 hours between 8am to 10am, would be nice if this was extended to 11. The hotel offers an evening meal at an extra price but cant comment on this, as we ate out every night. - Very nice family run taverna (Sto Skouteli) with great food just a 5 minute walk from the hotel. Theres also a bus stop very close to the hotel (outside the mini market), allowing for easy access to Chania, Kissamos, etc.
  : - The Mattress! For us this was the main problem with our stay. It was very, very hard. We regularly visit Greece so are used to the usual hard mattresses, but this was something else. Every night both my partner and I would wake up due to how uncomfortable it was, with my partner suffering pain in their hips a few days in due to how hard the mattress was. We resorted to sleeping on extra blankets which made little difference. Its no exaggeration when I say the pool lounger pads were more comfortable than the mattress. - The rooms were clean but basic and missing a few simple amenities. No kettle or any tea/coffee making options, no hair dryer, no iron/ironing board. However there was a fridge which was a nice touch. The air con unit in the room was clearly very dated and worked intermittently. A couple of nights it just simply refused to turn on, and when it did it was noisy. I would say they need replacing. I would also advise staying on the upper floor. We had a ground floor room and the outdoor balcony/seating area is overlooked by most of the upper rooms and does not offer any privacy. - There is a safe in the rooms but this isnt included in your stay and cost around 3 extra a day to use. Seems like an unnecessary tax just to keep your valuables safe. - When swimming in the pool, if you touch the bottom or sides this left a strange blue film on the skin. I can only assume this is down to the type of paint used. Looking at other reviews this seems to be a common issue.

Fair
Traveller Type: Traveling as Couple
  : Balcony, nice check in experience, can't think of anything else.
  : Pictures are much better than the reality. Somewhat room design. Air conditioning didn't work properly through out all night. It turned on and off by itself, remote control didn't work. There is a probability that something was wrong with the electricity, cause early in the morning everything turned on at the same time - air condition, water pump, refrigerator - all this noise didn't help us to sleep. Also hotel workers somewhere outside apparently were in cooperation with all that electricity revolution. Poor breakfast as a cherry top :(

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Business Traveler