Portou House

Wonderful
Traveller Type: Traveling as Couple
  : A very welcoming central mini apartment, extremely clean and functional. The building has been very carefully restored with a modern design and the owner was very kind!

Wonderful
Traveller Type: Traveling as Couple
  : Location very central to the port and old town, Room was spacious, facilities were great, Owner was very helpful, small supermarket just round the corner.

Wonderful
Traveller Type: Traveling as Couple
  : the host was fantastic, great communication, the bed was very comfy and the free toiletries were brilliant, the location was absolutely perfect and the property felt very safe and secure.
  : the rubbish bin was very small and only changed once during our visit meaning we had to take out our own rubbish, same with the bed sheets.

Very Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Solo Traveler
  : the position
  : there isnt a balcony

Pleasant
Traveller Type: Solo Traveler
  : Beautiful contemporary design throughout. Excellent location - simultaneously secluded yet very central to everything. Very comfortable bed and pillows. Complimentary bottle of wine in the fridge is a nice touch. Great customer service from Gogo.
  : Blinds permanently lowered to chest height - you can't raise them higher, therefore outlook from the room is highly restricted, as is daylight. Housekeeping a bit slapdash - evidence of dust in places. TV not intuitive to operate and reliant upon a glitchy cable service that shows dozens of obscure channels from a random array of mainly Middle Eastern countries, with no Greek terrestrial channels at all and only a couple of the global news channels. Emergency exit light above door bright enough and minibar loud enough to disturb light sleepers

Wonderful
Traveller Type: Traveling as Couple
  : very modern, lots of extras, robes, slippers, toothbrushes.
  : we had to keep the blinds down due to overlooking the houses across.No mirror in the room just one in the bathroom. my recommendations to make this place perfect would be a full length mirror and some drawers as storage space was minimal.

Very Good
Traveller Type: Traveling as Couple
  : Amazing location, very clean and comfortable. Super friendly and helpful staff.
  : Not much storage for clothes and no things to wash up with.

Good
Traveller Type: Traveling as Couple
  : The location was excellent, right in the centre of the old town and we were initially really pleased. The room was an excellent size, it was spotlessly clean and the bed was super comfortable. There was a great small compact kitchen, kettle, Nespresso coffee-machine, and a large fridge and freezer. There was no parking, which we knew and we did manage to find local parking round the corner during our stay. We were out of season in March so don't bank on this during the summer. Chania is a beautiful city to visit, has a lovely picturesque harbour and Portou House is in a great location to make the most of your stay here. Hopefully these reviews may help the owner to make Apartment 3 with a roof terrace a little more Private for future occupants.
  : I am a travel agent in the UK so being as realistic as I feel necessary. The views from the roof terrace are not realistic unless you lie on the floor behind the jacuzzi! The furniture was not as it was in the photographs... It had been replaced with scruffy chairs that were falling apart! It looked tired and faded with the sun. We were woken up by plumbers one morning who went to the roof terrace which came with our room and it was then full of rubbish and equipment. The shower and hot water were then not available and neither was the roof terrace where we enjoyed having our breakfast. We were not informed this would be happening.. All this would have taken was a text or courtesy call, even if this was an emergency we would have liked to have known!! We were also sat on the roof one evening and guests renting the apartments below came up to have a look!! Luckily , we were fully dressed and not enjoying time in the jacuzzi on what was supposed to be a "private roof terrace". This has not been made clear to other guests. There should be a notice to say this at the bottom of the stairs! It is not worth the extra for a private roof terrace. We tried to use the jacuzzi too, filled it up with water, turned it on and nothing happened, there were no additional instructions as to how this may work so I don't know whether it did or not!!- very disappointing. There were however, pamphlets and booklets promoting a Building/Real Estate company that did not interest us in the slightest. We asked the lad who came to collect our money and he had no idea how it worked either!! We refused to pay for one of the four nights as we were so cross. We were reimbursed for this straight away which we were thankful for.

Poor
Traveller Type: Solo Traveler
  : Shower was good and the bed (really just a mattress) was quite comfortable. Tea and coffee facilities provided but no spoon. Central location was good.
  : Room was dark. Key did not fit properly. Steps inside the room were a bit dangerous. There was no spoon for making tea.