Hôtel Silky by HappyCulture

Good
Traveller Type: Solo Traveler
  : Central location. Lots of space in the superior room.
  : A number of the folks at reception were not that helpful and it felt like I was being upsold on everything. For a four star hotel, it was quite run down (marks on the carpet, scratches on the walls and bed headboard). There was also no fridge in the room. Not quite what I would expect from a four star hotel and for what I paid.

Very Good
Traveller Type:
  : Great location to old town, with vast choices for eating out. Public transport options were easily accessible.
  : Lack of signage to get to the hotelWould have loved the hotel to provide a map of city highlights, not just point us in a direction

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : We needed a hotel in the heart of Lyon to attend a funeral. It was very easy to get to by bus from the train station and the staff were very helpful keeping our luggage after checkout for the day until we could come and collect it. It was nice to have complimentary coffee and water in the lobby. Our original room was too noisy and the manager organised a transfer to another room smoothly and quickly.
  : The carpet in the corridors is getting very threadbare and dusty. The floor in the breakfast room was a bit sticky.

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple
  : Super location, friendly staff.
  : Very outdated hotel, pricey for what you get, room smells

Wonderful
Traveller Type: Traveling as Couple
  : In the middle of everything
  : Just the coffee maker by 'cafes richard'. Useless thing that could easily be replaced by a decent kettle.Love the water fountain and the free coffee at the reception.

Wonderful
Traveller Type: Traveling as Couple
  : Excellent location in a lively area but not noisy. The hotel room was pretty big, but the double bed were 2 single beds put together, which is never ideal because you can feel it. Shower gel and body milk were good too. We didn't have breakfast there, so can't comment on that.
  : The bathroom setup was a bit strange, with the glass shower door opening in a way that it was a bit more difficult to move around to get in the shower, but nothing major. The bathroom mirror also got loose from the sticky strips and closed (it was like a triptych), but we could stick it again and was fixed. The machine to pay by card wasn't working at reception when we arrived but luckily it was when we checked out, so we paid the tourist tax by card. We were there during a heatwave in September and we had to sleep with the AC on because it was too hot otherwise. Tiny lift, but it worked. Again, hard to move around it with the open door and the cleaning process going on in the narrow corridor and our suitcases, but it was ok. These are things that can be improved I think.