Hôtel Continental

Fair
Traveller Type: Family with Young Children
  : The staff were lovely, friendly and helpful.The location is great. My room was nice plenty of space. I would stay again.
  : The lobby area with the bar is unwelcoming, and very dark, didn't feel like I could sit for a drink and ended up just going to bars on the street.Also, my mum and aunt stayed as well their rooms were very small doubles with no air-conditioning and very small bathrooms, they didn't like their stay and said they would stay at a different hotel next time.

Wonderful
Traveller Type: Family with Young Children
  : Its so close to Lourdes Sanctuary - a minute walk, nice street. Comfortable rooms, very clean.

Very Good
Traveller Type:
  : Location
  : Busy area

Very Good
Traveller Type: Traveling as Couple
  : We were 'upgraded' to the sister hotel adjacent which was very nice. Hotel was very clean and has pleasant reception and dining area Great views Reception staff excellent
  : Breakfast finished earlier than we expected so we missed out Room service entered our room 2 hours before our agreed departure time, whilst we were out. They then threw away our toiletries and removed my phone charger which we then had to chase around the hotel to locate this. Room service staff very abrupt and took no interest in our position. Reception staff stepped in to reinstate our room cards so we were able to go back and change etc.

Wonderful
Traveller Type: Family with Young Children
  : Employees are fabulous, so understanding and helpful.
  : Just a little bit cleaner /newer blankets would do the job

Pleasant
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Excellent location! 5 minute walk to the Lourdes sanctuary. Staff was very kind and helpful. Beatrice was especially welcoming.

Pleasant
Traveller Type: Traveling as Couple
  : Near to sanctuary
  : Bathroom too small Pillow not comfortable

Poor
Traveller Type: Traveling as Couple
  : I am a firm believer in the adage that You get what you pay for, and that was the case for this stay. First off, I can not say enough about the staff. Particularly Beatrice on the desk was outstanding. The hotels location to the grotto is excellent. The hotel is fairly easy to get to, was clean and secure. There is a lift. Regretfully, the first floor room was quite warm, particularly for Mid-September. There is no air-con, nor an available fan. Opening the patio door helped. However, as there is a restaurant immediately below, which resulted in a strong cooking smell and it was quite noisy late into the night. The patio is simply a roof top with chairs and tables all shared by multiple units, so room security with the patio door open is a minor consideration. The beds were a major issue for us. The beds are low, the mattress very soft and short (I am less than 6 feet). The beds also moved around as we were sleeping, pushing away from the wall, and the mattress slipping of the box spring(?). After one night I spoke with Beatrice at the desk and she arraigned for us to upgrade and move to a sister hotel right next door. Turning us over to Thomas, we were shown two possible rooms, which did cost more, but both which were excellent. Our next two nights were fantastic. Wonderful small balcony with a River view. I did not realize that ours was a handicapped room, which was a great benefit for myself. The restaurant breakfast was outstanding, the evening bar pleasant albeit way to noisy with karaoke for this old man. Staff were helpful in arranging early morning transport to the train station. In summary, the Hotel Continental is fine is you are a 20 year old backpacker. If your retired and want a much improved experience, stay at Hotel Le Solitude next door.
  : See above

Good
Traveller Type:
  : Hotel clean, location excellent!
  : Hotel did not have AC and a bit run down