Venoix-Sleep in Normandie

Good
Traveller Type: young couple

Disappointing
Traveller Type: family with young children
  : However small, the apartment was in reasonably good condition
  : Communication was terrible, from start to finish. Problems with payment due to their outdated system, no response to questions. Unclear how to arrange parking, no response to the request to reserve parking (as advertised). Pick-up and drop-off of keys in completely different part of town; quite an unpleasant surprise.Coffee machine not working, no TV remote in the room, no response to request (on first day) to resolve this during our three night stay.The apartment is in a residential flat where one bigger apartment is turned into two (or three?) smaller units for shortstay with a shared entrance. Strong smell of cigarettes in this area on night of arrival. Neighbours seemingly unhappy with 'strangers' in their living environment.

Very Good
Traveller Type: family with young children
  : Property was a good size and clean. Location was also good with public transport close by for easy access to town centre.
  : Very little communication from host. Requested late check in several times via email/messaging with no response until 10 min before we arrived at property, only to find out we had to go to the other side of town to collect the keys from a safe deposit box, would of been useful to know well before we arrived. After a very long journey we were not expecting that.Also there are no numbers on the doors of the property.

Poor
Traveller Type: family with young children
  : STAY WAY NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING NOTHING
  : AIR BNB styled - what a rip off - not even a realy apartment building - like states on booking (sounds like a bigger complex with several apartments - NO .. 3 small apartments into one large apartment - STAY AWAY Nobody came to give key - Phonenumber on booking confirmation not working - had to wait several hours for key including 30 minutes phone with booking support - Had to call 3 differnet numbers to get in touch with lady who really didn't care (Hostile attitutude)Firetrap - no fireescape - in case of fire you are in trouble. Dont take card- only cash and very difficult to get a receipt after i handed over cash. Amateurs !!i dont have to come back - never ever again this place / people - made a big shame to french people

Exceptional
Traveller Type: family with young children
  : Pretty much everything.
  : Was a bit of a walk to the city, but plenty of amenities around and the main city area was only a short bus ride so it wasn't inconvenient. Also it was very quiet and the apartment was beautiful. Highly recommend this place

Wonderful
Traveller Type: young couple
  : It's very impressive that so much is packed into the small space. Everything is modern and in good condition.
  : The bathroom: 1) The bathroom sink didn't drain properly.2) The noise from the plumbing.3) I didn't like the shower (nothing wrong, simply disliked it).

Good
Traveller Type: family with young children

Good
Traveller Type: family with young children

Wonderful
Traveller Type: solo traveller