Aluasun Lago Rojo

Very Good
Traveller Type: Family with Young Children
  : Excellent food choice, great location.
  : I was expecting that bedsheets would be changed more often. No conditioner, either lotion, nor cotton was offered in the bathroom.

Disappointing
Traveller Type: Family with Young Children
  : Hotel was clean in general and good location - very close to beach and local bars and restaurants.
  : Breakfast runs until 10.30, but from around 10 staff are no longer worried about breakfast and want to set up the tables for dinner. We arrived one day for breakfast around 9.50am and I was told not to sit at a clean table as it was prepared for dinner and Instead I was pointed to a used table which hadnt been cleaned from the last user. Also on the first full day at the property it was slightly windy when sitting by the rooftop pool, whilst we were lying on the sun loungers the top part of the umbrella fell off and luckily didnt fall on us but easily could have injured us if it did, the member of staff at the bar was not interested when I reported this issue. I then went down to reception and they advised they would send someone to look at it and whilst a member of the maintenance team did come quickly and replace the umbrella, the reception team werent really too bothered about this and I received no apology. When asked how long it would be for maintenance to have a look, I received a rude response of i am calling them now. Rooms are very dated. Hotel is ok but would not class it as a 4 star property.

Good
Traveller Type: Traveling as Couple
  : The roof. top bar and pool.
  : Roof top bar shut at 7

Poor
Traveller Type: Solo Traveler
  : Location excellent. 3 of staff smiled during our stay.
  : Rooms need updating. Bath showers for residents who are in their senior years...1980 style. You can see the corridor lights thru the door..Reception staff extremely unfriendly...definitely won't be back or recommend to others. It is so obvious that if u book thru booking.com you get the worst rooms.