Santa Ponsa Fontenille Menorca

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : The property was stunning.
  : Service from restaurant can be improve substantially.. as well as the prices for the menu. Considerably overprice for what it was offered..

Wonderful
Traveller Type: Family with Young Children
  : its beautiful. Stunning and perfectly relaxing and soothing garden and pools.
  : service and restaurant was not up to the standard of the hotel.

Disappointing
Traveller Type: Traveling as Couple
  : The property is beautiful and the gardens are truly mesmerizing. The room was big and well decorated, bed was comfortable.
  : Looking for a Relais Chateaux experience? keep looking and dont book here!The property is clearly understaffed and you dont have half the service you expect considering that the hotel is a Relais Chateaux and rooms are very pricey.When we arrived at 9pm, we didnt receive even the most basic information about the facilities such as the breakfast hours and the person bringing us to the room forget to bring the card unblocking the electricity in the room, went back downstairs and we had to wait 5 minutes in the dark of our room before my husband finally chased her downstairs.The service at the restaurant was very slow and unprofessional, although the prices are similar to a Michelin star. We waited water when we first seat for more than 15 minutes to have the water we ordered and no one explained the dishes brought to the table. The day after, at the bar (which is literally 30 sec by walk from the restaurant as in the same property), the barman refused to serve us the bottle of wine we had at the restaurant the day before because the wine menu is not part of the bar menu, and he doesnt have time to go fetch a bottle at the restaurant. After insisting and highlighting how crazy that was, even suggesting I go and grab the bottle by myself, one of his colleagues brought us the bottle and the plancha we ordered(28 for 3 (really 3) pieces of jamon, 3 pieces of saucisse and some pieces of cheese) after 30 minutes of waiting.The swimming pool is very sad (there are only four seats around the swimming pool), and no service around the swimming pool.

Very Good
Traveller Type: Traveling as Couple
  : The property is gorgeous and the indoor swimming pool is something special.

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple