Catalonia Donosti

Poor
Traveller Type: solo traveller
  : the room size was excellent
  : the air conditioning did not work and neither did the wifi on the floor I was on. The room was far too hot and they couldn’t get the air conditioning to work properly despite me reporting the issue twice. These should be basic services provided by any hotel. I’m extremely disappointed with not having these services

Good
Traveller Type: young couple
  : I thought there was a outdoor pool

Wonderful
Traveller Type: group
  : the spa and roof pool were great. breakfast also very good
  : the reception area was down a long corridor to get out of

Very Good
Traveller Type: young couple
  : Nice, spacious room with good bed and complete bathroom. Fantastic views on the city from the roof top swimming pool. Comfortable elevator to the street below and only 10 minutes away from the historic area.
  : No city center map automatically handed out during check in. Online check in in Spanish, which feels not very welcome if coming from another country. Room was not cleaned one day, but was taken care of immediately (quick and great service!). There were only a few sofas at the swimming pool, with towels put on it from guests who weren't at the pool. A bit of a disappointment.

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : Location is great, it's a very nice, modern hotel with very friendly staff, a lovely spa, and breakfast is fantastic! Great view over the city from the rooftop.

Wonderful
Traveller Type: young couple
  : Nice staff, very smart, large sized room, great shower/bathroom, and great views from the roof terrace pool area.
  : The price of the breakfast, mini bar and main bar is too high relative the the local price. The room service and bar isn’t 24/7 - both stop at 11.

Very Good
Traveller Type: young couple
  : location was perfect near enough beach , old town shops, we had a standard double with sea view that was lovely, all staff professional courteous and very helpful

Very Good
Traveller Type: young couple
  : Of course, we loved the pool on the roof. It's fantastic and has its own bar. Even when the area got a but busier, it wasn't uncomfortable or difficult to find a seat. We loved spending our final night on the roof watching the sunset over the bay.The room itself was phenomenal. The bed was huge, very comfy and came with multiple pillow options. It was beautiful inside, with lots of room for storage and a gigantic TV.We can't thank the staff enough, who came and turned down the room multiple times throughout the day without us even asking. We also loved the female bar staff on the roof who served all customers, and the main bar staff who advised on what wines to purchase - a very nice touch!
  : Unfortunately there's a huge building site directly outside the building, this wasn't mentioned anywhere while booking. The noise went on all through the day but thankfully noise was minimal at night time (except the noise of late night bin lorries, about 2am, no idea why they would collect at that time).The plug directly next to the bed didn't work, and we had to charge our devices away from the bed which was inconvenient.The shower door also didn't close properly, and the shower itself sprayed water all over the bathroom floor every time we used it.

Wonderful
Traveller Type: young couple
  : Spacious room with comfortable bed and large bathroomRooftop has a nice pool with wonderful view of the water and cityHotel has a gym with weights a couple of treadmillsHotel is in a convenient location
  : Wi-fi is on the slower sideGym didn't have any mats