Olala Les Corts Exclusive Apartments

Wonderful
Traveller Type:

Very Good
Traveller Type: Traveling as Couple

Poor
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple
  : The location is very accessible from public transport, the place is well secured, the kitchen, the shower, and toilet amenities are a plus point!
  : The internet connection did not work on our first night. Need to fix the floor.

Very Poor
Traveller Type: Family with Young Children
  : Location was acceptable, although the view was very basic
  : This was the worst place I have ever stayed in - the whole apartment was damaged and very dirty, beyond any possible excuse. The furniture, doors, walls were all broken and dirty - large stains and cigarettes burns on the sofa, bathroom door and ceiling swollen from water dripping, rusty bath tube, A/C not working etc. Olala Homes - the host - simply ignored our complaint, and so did Booking.com, although I am a long time customer of theirs.It ruined our holiday, as we had to move to a hotel after 2 nights and pay again for accomodation, as the apartment was simply uninhabitable! 350 eur per night - total scam!

Very Good
Traveller Type: Traveling as Couple
  : The bed was hard and squeaky.

Very Poor
Traveller Type: Family with Young Children
  : The apartment was close to bait habad.
  : We asked for few things before we came and actually when we arrived no one knew what we talked about. We had few problems, but we talked to computer. It's took to long until someone answers to us. The communication with olala was not satisfied. I had to send them our emails for approval.

Good
Traveller Type:

Good
Traveller Type: Traveling as Couple
  : Excellent facilities, spacious rooms, small patio off the kitchen with table and chairs, bath with shower over.
  : There were a number of annoying issues, the worst was the state of the floor outside the bathroom which had been water damaged. That section needs to be replaced urgently as it is a trip hazard and could lead to injury. Someone has put screws in to hold down the flooring which can cut your feet. Other items were that the TV only has Spanish language channels and the volume wont go above number 11. The bedroom faces the road which can be noisy at night, someone has damaged a number of surfaces by leaving burning cigarettes on them despite the ban on smoking in the flat and this spoils the otherwise clean appearance. Also one light in the bathroom isnt working.

Pleasant
Traveller Type: Family with Young Children
  : The location was excellent and the property was very clean and had very good amenities. Very handy access to and from Barcelona Santa train station. The apartment is nice and in a nice location.
  : There were some hidden costs and processes that really detracted. Once the booking was confirmed we received an email from the host saying that in order to get the check in details we had to register all people staying in the apartment (fair enough, we had to do the same for Madrid, but my goodness it is an exhaustive list)) and you must lodge a security deposit with the company Swikly. We grumbled about this (that this security deposit not being mentioned until after you book) and the owners said it would not be drawn against unless they needed to recover damages. Then four days after we checked out, a tourist tax of 5 per person per day was withdrawn from the security deposit. I (now) appreciate that a nightly tourist tax in Barcelona is a thing - but this could be communicated better by the owner in the listing.