Waldhotel Zollhaus

Pleasant
Traveller Type:
  : We just needed a place to sleep for the night, and for that this was quite alright.

Fair
Traveller Type: Solo Traveler
  : Friendly staff, nice (rural) location next to a forest. Easy to access by car, parking provided by the facility. The room and the provided sheets + towels were fresh and clean. Subway station with connection to the city centre is reachable by a 2 km walk through the forest.
  : The bed (more precisely the mattress) was terrible, it was really a pain to get up in the morning...:S The doors have absolutely no noise insulation, so that in your bed you will hear every door opening and closing in the motel. The restaurant on the ground floor was not open (winter break), sadly there was no prior info on that at the booking.

Good
Traveller Type: Solo Traveler
  : The hotel is not the top of course, but it did provide everything I needed: parking, a heated room, clean and comfortable bed, shower. The price/feature ratio is very good -- hard to beat almost. The single room was just that -- sufficient for a single person. I could have squeezed in a dog bed easily, but this time I traveled without my furry companion, anyway. There's a nice feeling getting up in the morning thanks to the forest environment. The staff is OK, pleasant and helpful. There is a restaurant in the ground floor -- not available for breakfast, but they do offer a good food (including local stuff, such as franconian sausages and beer) in the evening. The access is very good for car travelers. If you chose not to use the car during your stay and want to access the city on foot -- there is a final U1 station Langwasser Sd some 15min light walk away. There's also a bus station in front of the property, not sure how frequently it drives.
  : You obtain a room key by entering a PIN into a vending machine. By booking via booking.com I haven't received (or didn't find) any special PIN to use for that purpose. I tried the booking.com PIN -- but that's used for talking to booking.com agents I guess, so it didn't work for the machine. Luckily I arrived at the time as the hotel/restaurant staff were still there (9pm), so they were able to issue me the key. How it would work had I arrived later -- I'm not sure... The phone number was provided in the booking confirmation, so obviously I would depend on somebody responding to my call and helping me with the PIN -- I'm happy I didn't have to test that. Perhaps a bit more specific information provided in the booking.com confirmation would be good to provide some assurance for those who arrive late.

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Business Traveler

Very Poor
Traveller Type: Solo Traveler
  : Just the location
  : There was no flexibility to adjust the dates , they want to simply charge me money even though the hotel is not in huge demand. The facilities are just below par, not worth for a single room, it is too small in size

Fair
Traveller Type: Solo Traveler
  : bed was comfortable, very nice there was a coffee machine
  : bathroom needs immediate renovation