Hotel Gerhard

Very Good
Traveller Type: Business Traveler
  : There was a helpful and kind receptionist who was speaking English very well. The location was great, close to the underground and the old town. The breakfast was fine, with enough options of meats, cheese, and fruits.
  : A bathroom was a little bit small. Besides when I asked for plant milk at breakfast the woman didn't understand it (not speaking English) so I didn't get it.

Very Good
Traveller Type: Business Traveler
  : Breakfast was sufficient, matching to the level of accomodation.

Very Poor
Traveller Type: Business Traveler
  : The beds are small the blanket is tiny and I got sick because it didn't cover me, I am 183cm and the blanket didnt fit me, they did room cleaning but the sheet didnt change, and when I went to check in I stayed for 2h because the staff was a sleep

Pleasant
Traveller Type: Business Traveler
  : too expensive during this time, and difficult to know if one books the rooms behind the hotel in a different building then the main building. no elevator is a point i could see peope having a problem with
  : can't decide on which room in the building in the back, great if one is going by car, but not so practical if one is getting breakfast

Very Good
Traveller Type: Business Traveler

Very Poor
Traveller Type: Business Traveler
  : Nothing
  : I recently booked a stay at Hotel Gerhard for almost a week stay, and unfortunately, my boss had an extremely unpleasant experience that compelled me to share our concerns. Upon arrival, the staff at the hotel treated my boss rudely, showing a complete lack of hospitality and professionalism. Despite attempting to address the situation calmly, the response from the hotel employees was far from satisfactory. To make matters worse, my boss was forced to pay for alleged damages that, upon closer inspection, were baseless and unfounded. The hotel staff failed to provide any evidence to support their claim, and it became apparent that this was an attempt to extort money. What shocked us even more was the threat to call the police and evict my boss. Such actions are entirely unacceptable and unprofessional. No guest should feel threatened and unwelcome during their stay. We expected a level of customer service and respect that was sorely lacking at Hotel Gerhard. It's disheartening to see a business engage in such behaviour, and I feel compelled to warn others about our negative experience. We strongly advise potential guests to reconsider booking at Hotel Gerhard, as there are surely better options in the area that prioritize customer satisfaction and ethical business practices.

Poor
Traveller Type: Business Traveler
  : Rooms very small breakfast was poor