Stadtresidenz

Wonderful
Traveller Type: Traveling as Couple
  : Location room and very comfortable bed. Slept peacefully
  : Everything was fine

Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple
  : The breakfast was good. The room was clean.and the personal were very nice.

Poor
Traveller Type: Traveling as Couple
  : Trying to be positive (which is diffficult) - it was a good base to explore the centre of Hildesheim; and the bed was quite comfortable.
  : Where to start? The first room we were allocated had a broken shower cubicle - one of the sliding doors was hanging off; how do you not notice that if you do a quality control check? The replacement was "identical" but not as nicely furnished and the (light coloured) sofa was distressingly grubby. The "kitchenette" was nicely fitted but was useless for actually cooking as the were no utensils and no saucepans - only one disgustingly dirty & old looking frying pan. There was a coffee machine but no coffee pods to use in it. And of course, reception is unmanned for a lot of the time. It's all very well saying that someone is available to be called 24hrs/day but, honestly, that's of little help if you're only staying one night and it's more trouble than it's worth to switch rooms late at night after you've unpacked. Oh, yes, and I was invited to "check in online" through a system called Mews, confirm presonal details and provide a card number for incidental costs so as to "save time" at the hotel. Yet the recptionist had no clue about this, asked all the same questions and kept asking for card details, with the result that check in took twice as long as it would have done without the online stuff. Really, get it together and train your staff properly. In all, very disappointing. I regret I cannot recommend.

Wonderful
Traveller Type: Business Traveler
  : Really comfortable. Absolutely clean and well-kept, very comfortable bed, very nice and attentive staff. I would love to come back.

Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple
  : No aircon so very warm on sunset side. Near family park so too loud to open windows. Only street parking in the surrounding neighborhood. Little awkward to get to by car.

Wonderful
Traveller Type: Family with Young Children
  : Our family of 5 (kids 11, 16 & 18) stayed in two Deluxe Double Rooms in mid-December for a one-night stay. The hotel was terrific with communication and happily provided the rooms close together at our request. The car parking right next to the hotel was very convenient. The rooms were lovely, clean and spacious, with cheery bright colours, and comfortable beds. After checking in, we enjoyed the short walk to the Christmas Markets in the Market Square, and the beautiful half-timbered buildings that surround it. We came back the next morning to view it in daylight - just as gorgeous. The mini-bar set up at reception was a convenient way to enjoy a quiet beverage. The breakfast was delightful and the serving staff were very attentive. Thank you fo such a pleasant stay.

Wonderful
Traveller Type: Family with Young Children