Radisson Blu Hotel Dortmund

Very Poor
Traveller Type: Business Traveler
  : on arrival i told them i would be leaving a day earlier due to a mix up in the booking. they bstill insisted in charging me for the full number of nights and said i had to take it up with yourselves. I booked a room with a large double bed and was stuck in a single. i complained and was told they would move me they never did. room service had dumped all the wet towels on a seat and left them there. there was chewing gum stuck to the wooden headrest in the sauna.

Very Good
Traveller Type:

Disappointing
Traveller Type: Family with Young Children
  : Staff was friendly.
  : The property wasnt clean. Under the bed dust was like two years nobody cleaned. Toys get under the bed and when we took it out was disgusting. Two lights didnt work as bulb was gone.

Wonderful
Traveller Type: Traveling as Couple
  : Spacious lobby, room, and wellness area. Incredibly friendly and helpful staff. Useful little self service shop for drinks/snacks. Large bed, desk, kettle with tea/coffee/chocolate milk powder and multiple products for skin and hair care. The hotel is a little older (but very well maintained), however there is carpet everywhere and the hotel kind of smells like carpet. Not necessarily a smelly carpet, but just carpet. Didnt book breakfast beforehand but I did buy it one morning at the hotel anyway which was quite pricy (20) and the buffet didnt have much to choose from but definitely a sufficient amount (eggs, bacon, croissants, bread, some fruit, etc etc). The price for the breakfast when you have it included in your booking, however, would be worth it in my opinion. Its not the biggest buffet but it was a good buffet and thats what counts. Had the swimming pool area all to myself which I LOVED.

Good
Traveller Type: Family with Young Children
  : Lovely and clean with very pleasant staff.
  : A little minor issue but frustrating. The tea and coffee hadnt been re-stocked and no milk was supplied. A little frustrating as I needed to be up and out early.On the second day, we had hung our towels as we wasnt sure if the room would be cleaned, the cleaner removed those and didnt replace them so we had no large towel for the next morning. We had arrived back late so didnt realise until the morning.The room although has been Cleaned hadnt been as my cup was still in the same place too and still no milk or coffee etc.Also, the restaurant stops serving food at 9pm and there is nowhere near by the hotel does allow you to order food from Uber Eats and eat in the bar which is lovely.