Appartement- und Wellnesshotel Charlotte - 3 Sterne Superior

Very Good
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple
  : A peaceful location with excellent mountain views and walking distance to town centre. Good size indoor swimming pool. Excellent garden with ample space and loungers. A special treat was the group of Alpacas in the grounds.
  : Incorrect billing and inconvenience to correct on return to the UK.

Wonderful
Traveller Type: Family with Young Children
  : Very lovely property, helpful staff, amazing spa facilities and food. They even upgraded us to a bigger room without us asking for it which was a very sweet gesture. We thoroughly enjoyed our stay here and would love to come back again

Wonderful
Traveller Type:
  : Friendly and helpful family run hotel. Great games rooms for the kids. Lovely swimming pool.
  : The rubbish bins were not emptied during the week

Wonderful
Traveller Type: Traveling as Couple
  : Great location in walking distance to the town centre, the best ski lifts at Rosshtte, as well as those next to Olympiabad. In addition, the wellness and spa area were fabulous. we were there every afternoon. The hotel manager was also friendly and we received home made biscuits on Christmas Day. just wonderful.

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : the staff was fairly nice, the location was very good and close to town but outside of it.
  : the apartment is very old and not clean, there is almost no parking available which is a big issue. no in apartment washing machine which makes life very hard for long term stay.

Wonderful
Traveller Type: Family with Young Children
  : Sauna only opens after 15:30, and no option for Children under 15 to use the Sauna.

Very Good
Traveller Type: Solo Traveler
  : The pool is awesome with a whirlpool bench included. Very good breakfast.

Pleasant
Traveller Type: Family with Young Children
  : The area is beautiful and the hotel is a nice traditional style. I really liked the studio layout of the room, it was quiet at night, all clean and comfortable, nice little play area outside.
  : It didn't compare so favourably with other similar places we stayed in Austria. It was not so friendly as others, on check in they didn't automatically give us the welcome card or point out where the children's facilities were. You have to pay for the games room facilities and the swimming pool was chillier than others. Breakfast was buffet only and food was just fine. I expected more for 700 euros really.What upset me was that we had to leave early because of a family emergency and they were only willing to move the dates by 14 days which seemed very insensitive given that there is only one way a brain tumour is resolved in 14 days and it's not one where you'd be going on holiday.