Balance - Das 4 Elemente Spa & Golf Hotel

Fair
Traveller Type: Traveling as Couple
  : We stayed in October, on a weekday. I know the tourist offer of the place very well, being Preferred Guest of a well-known hotel chain in this city, where I often come on holiday. I must say that for the extremely high price we paid in this hotel, the services offered were very disappointing: the dinner was very poor and not adequate for a 4 star superior hotel. Furthermore, the menu included a chocolate dessert, but instead they served us sweet fried dumplings without giving any explanation. At breakfast the buffet was very poor: the desserts were 1 donut and croissants. this hotel promotes itself as a wellness hotel, but there was no auffguss. Only on Friday, the day of our departure, was there an auffguss in the sauna: but since it was the day of our check out, we were asked for 30 per person, a total of 60 to be able to access. The sauna master was not professional: he did not use any music, and talked continuously during the session, ruining the relaxing atmosphere. The hotel advertises itself as a "lakefront hotel", however it is located very far back and far away.

Very Good
Traveller Type: Traveling as Couple
  : We really loved the hot tub outside and spa aerea
  : We couldnt watch Netflix and we couldnt apply our language or subtitles on the television either ,not even in English .We didnt like it at all .