Alpin Lodge das Zillergrund 4 Sterne Superior

Very Good
Traveller Type: Solo Traveler
  : Great food lovely views great pool and sauna
  : Lack of atmosphere at bar - does nobody drink at the bar ?

Wonderful
Traveller Type: Traveling as Couple
  : Nicr breakfast
  : Double bed had 2 matresses

Wonderful
Traveller Type: Traveling as Couple
  : excellent location . Beautiful architecture and hotel planning . Special place , planned like 5 star , while still keeping connection to basic nature .
  : all was great

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : The building design was very nice, and there were various activities available, including three different swimming pools (indoor and outdoor) and a spa. The food options were diverse and satisfying, I was told that chef has worked or this place has some Michelin stars. The bedding was beautiful and comfortable, and our room had a breathtaking view of the mountains. We were fortunate as many rooms only had a view of the building opposite. The owner himself conducts walks with guests, and when I came for ice cream and it was gone, he personally brought out a new portion. That was very nice
  : On the first day, we were informed that all soft drinks, excluding alcoholic beverages, were complimentary. However, to our surprise, on the last day, we were charged for all the drinks we had, including water at an exorbitant price of almost 4 euros! This felt like a rude but effective way to earn extra money.The dinner included six servings, but on three days, we had to wait for about 40 minutes between each serving. When I asked the staff if they had forgotten about us, there was no immediate response for another 20 minutes. It was quite nerve-wracking, especially on my birthday when I didn't receive a meal for an hour. Eventually, I had to forego dessert, and it was only then that they mentioned there was supposed to be a surprise birthday cake. It was disappointing that on my anniversary, the staff didn't pay much attention.The swimming pools were beautiful, but unfortunately, they were quite dirty, especially under the bubble zone. Moreover, there was often a shortage of towels in each zone. In the evenings, the place (swimming pool area and spa zone) was very messy - a crowded bucket with towels, wet floors with hair and debris everywhere.Lastly, we were charged 10 euros for two small sandwiches we requested. This seemed overpriced and unnecessary.Overall, while there were a lot of positive aspects, our experience was marred by the issues mentioned above.

Pleasant
Traveller Type: Family with Young Children
  : The location
  : The hotel is generally very good. I stayed 2 nights September 20-22 in bad room 110, the refrigerator wasnt working (full of ice), one bed light not working, the room was look like vacant long time ago. I informed the reception staff but no action and didnt change the room.

Wonderful
Traveller Type: Traveling as Couple