The Richmoor Hotel

Pleasant
Traveller Type: solo traveller
  : Poor internet service.

Very Poor
Traveller Type: family with young children

Good
Traveller Type: family with young children

Disappointing
Traveller Type: young couple
  : Great location directly opposite hotel, great entertainment which is karaoke in the evenings with a lovely friendly atmosphere with great bar staff who are friendly and helpful.
  : Very dated/damaged hotel, with tiny rooms which I was unable to move in and extremely low ceilings,m which I was not told it would be so low, and did not reflect this in the photos advertised. I knocked my head on the low ceiling, almost knocking me unconscious, and when I complained and asked for a new room I was told there were no more available rooms, it was only when I said I had decided to move hotels that I was offered a new room which was up 5 sets of stairs with no lift, which I was originally told I would have to pay and extra £60 a night which I said I would go elsewhere, then they accepted that and moved me without charge, but it was a stressful situation due to this being in the evening time.

Wonderful
Traveller Type: young couple
  : The Breakfast buffet was excellent.
  : Na

Pleasant
Traveller Type: family with young children

Disappointing
Traveller Type: young couple
  : Location was great
  : Small bed not what I would class as a standard double. Room very small. Bathroom well what can I say was like a broom cupboard. Reception was an add on at the back of property took any life away room what is a lovely looking building from the front. No phone in room to contact anyone on reception. Two very small towels form showering. Soap dispenser was something you get in a public toilet. Boasts 70 rooms but with a good rethink need to cut down on number to make rooms more liveable and to make it more appealing